Question about Palm Treo 500 Centro

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Palm Centro I've only had my palm since the end of Nov and now it won't power up. The red light shows when it's hooked up to the AC adapter, but when removed, there is no light, there is nothing. Whats the warranty on this?

Posted by Ginabeana on

  • 21 more comments 
  • Anonymous Mar 11, 2008

    I also got my red one in Nov. and have exactly the same problem you described. Help!

  • Anonymous May 14, 2008

    If you hold down the end button for a few seconds it will be ok. That's the stand by mode.

  • BrendaDz May 15, 2008

    I am having the same problem. Mine Red Centro tried to hotsync, turned off, and will not turn on. This is the second time. The first time a soft reset fixed the problem now nothing seems to be working. The little red light when you plug it in turns on, my computer recognizes it but the Centro itself is not doing anything.....Have only had it for a couple of months. HELP!!!!

  • zippersabrat Jul 14, 2008

    Mine is the black one from Sprint..same problem. Nothing seems to make it turn on. It worked fine earlier in the day then when I called voice mail I could only hear via speaker. I returned the call but could only listen via speaker and the other party could not hear me at all. I took out the battery and it went into a loop of trying to hotsync (sans cable). I was able to get it to hotsync and then it started working. The only issue at that time was that the circle Palm button did not work so I pulled the battery again. Now it is been off for 6.5 hours and nothing works. The charging light comes on when it is plugged in but the USB cable does nothing and the screen remains black.

  • Anonymous Aug 03, 2008

    mine is from verizon and everything is working great its just the red light is ALWAYS on and idk if its damagin the phone or not.

  • BreAnna7291 Aug 09, 2008

    ihave a pink centro the screen is blank it will not show anything. If it is hooked up to the charger the red light will come on but no light on the screen.

  • y3p3v3 Sep 04, 2008

    I have this same problem it started with the automatic hot sinc and it freezed the phone.. then i removed the batery and when i put it back the red light turn on and my palm dosent turn on it only haves the red light

  • amanpdkid Dec 07, 2008

    I am having the same exact problem. I have tried hard resetting it, charging it for a few hours, and leaving the battery out of the centro for a few hours. Nothing seems to work. Mine is still within the 90 warranty, do you think i should take it back?

  • Anonymous Dec 12, 2008

    my palm centro started that automatic hot sync and it will not turn on now. it has the red light when i plugged it into the charger and removed the battery several times. PLEASE HELP.

  • Anonymous Dec 14, 2008

    my son's palm centro doesn't turn on. The red light is stays on and I can't turn it off. Any clue how to fix?

  • Anonymous Dec 16, 2008

    My red palm centro does the same thing! I try to make it turn on and it wont. I took it to sprint and they told me it was just dead, although i know it was not.

  • mvivanz Dec 21, 2008

    My battery died. I am recharging it but the on/off button doesn't seem to work but the green light is on and blinking.

  • Anonymous Jan 15, 2009

    the phone wont turn on. it froze and went off and the red light is ther when the AC is in the phone but when removed it tunes off.

  • elizabeth dixon Jan 20, 2009

    i have the same problem, my centro just started hot syncing out of the blue and i tried to reset it by takeing the battery out and now it wont power up, only a red light will come on. please help me!!! i've only had it since the end of nov.

  • elizabeth dixon Jan 20, 2009

    i ve had my plam for only @ months and it wont power up anymore! what do i do??

  • meganhigdon Jan 25, 2009

    My centro won't power up unless it is plugged in.  I've only had it since July.

  • Anonymous Jan 27, 2009

    My centro won't power up unless plugged into the ac adapter or my car adapter ... had since last April and I'm bringing it back for repair. I see other people have had the same issue, did anyone find out why it started doing this? It happened out of the blue with me ...

  • Anonymous Feb 10, 2009

    My phone will not charge i left it on the charger for a day and it still didnt charge

  • Anonymous Mar 22, 2009

    palm centro (sprint) forcing hotsync even when not plugged into a pc. It keeps trying to hotsync and wont let me do anything else. It ONLY works when actually hotsynced which means my phone is on a leash.

    sometimes it wont even turn back on if turned off no matter what i do. argh! Sprint said it was water damage. i dont think so.


  • RazrRad Mar 22, 2009

    i received a text message and when i pressed the palm button to unlock the screen it shut off and it wont turn on no matter what please help

    Contact: [email protected]


    HELP


  • brenda14 Mar 23, 2009

    my phone turns complety blak and thres only a lil red light

    it wint light me do anything becuz itz complety black !!! sum1 plz pzl help i only had my phoone 4 1 day plz plz !!!!!!! im despret

  • jacsica Mar 30, 2009

    my centro kept trying to hook up to hotsync and when i got it off of that screen, the keypad wouldn't work but the touchscreen would so i took out the battery and put it back in and now it won't turn on at all. when plugged into the charger, it shows the red light but it still has yet to turn green. when i plug it into the computer, the computer doesn't register it as being plugged in. this is like my 3rd replacement phone and i'm getting a little sick of it...

  • lorsban Apr 20, 2009

    after getting splashed (not drenched) with water this exact same thing happened to me.

    looks like the only thing left is a trip to the service department...

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8 Answers

Anonymous

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My daughter's phone had the same issue of the red charging light remaining on constantly and the phone not booting up....

I something similar happen to a PSP console too.

If you have a Sandisk or other type of expandable data card in the phone... remove it.

Remove the battery for about a minute and put the batter back in...

The data card is probably corrupt and needs to be reformatted.

I did this and the phone booted with no problems.

Just like my PSP.

Hope this Helps....

Posted on Jan 27, 2010

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Anonymous

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The red light is usually on because ur "phone" is off but the "device" is on, u have to hold down the power button to turn the "phone" back on also u cannot turn the device completely off unless fully dead or battery is out

Posted on Sep 18, 2008

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Anonymous

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Try takinga Q tip and dipping it in rubbing alcohol, and clean the receptors.

Posted on Sep 08, 2010

Anonymous

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My phone is doing the exact same thing. The red light comes on. Then nothing else does... What to do what to do. It isn't water damage. I have left the battery out for several days. and Tried to put it back in... WTF is up with this phone... Seems I'm not the only one with this problem!

Posted on Jul 01, 2010

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Alright, this isnt a solution, but a question, Ive taken my battery out all night and put it back in and still onlt the red light turns on, nothig else.
Ive also tryed a different battery.
I have having a problem where it kept trying to sinc with the computer and wouddnt let me do anything else, I took thebattery out and put it back in and nothing would turn on, did it a few more times, and it finally did.
It worked normal for awhile then it stopped letting me use everything except the touchscreen.
Now, I took the battery out for awhile then thats when I came to the situation Im at now, only the red light turns on.

Posted on May 05, 2010

Anonymous

I would like to know more about the meaning of the status icons on the Palm Centro?

Posted on Mar 04, 2008

Anonymous

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Mine is the samen, i think.
The red light will stay on forever, and it says that the phone is off, but the devicce is on. I cant make calls, get on internet, or recieve text.
I usually do a soft reset (take the battery out and put it back in. It works for a while then, but then will go back to the phone being "off"

Posted on Mar 21, 2008

Anonymous

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One suggestion I have is if someone can post a link to the original ROM from the carrier - Sprint, ATT, Verizon. then I would suggest flashing the ROM since it seems like a software issue. I was able to flash my ROM with the updade (1.7) provided by Sprint. It took me a while since my centro only turned on a few times when it reset, but with the update it still did the same force hotsync issue.

I think if I was able to install a new ROM completely, like reinstalling Windows for PC it might work fine.

Posted on Mar 22, 2009

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