Canon PIXMA iP4000R InkJet Printer Logo
Posted on Feb 08, 2010
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Canon Pixma IP4000 cyan ink will not flow even though I have repeatedly cleaned and deep cleaned and replaced ink tank.

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  • Expert 59 Answers
  • Posted on Feb 08, 2010
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If you have gone through the process of cleaning and deep cleaning, as described by canon, and you still get no ink flow after printing 2-3 pages, the print head needs to be replaced.
Here is WHO to contact and HOW to install the print head:
WHO: Purchasing a Print Head
You may purchase a print head* for this printer by calling 1-800-828-4040 Monday-Sunday 8:00 a.m. - 12:00 midnight. EST, excluding holidays. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. Be sure to have your model number (iP4000R) or part number (QY6-0049-000) ready for the sales person.

HOW: Install the print head and ink tanks correctly iP4000/iP4000R/iP5000

Seat the print head Below is the procedure for seating the print head and ink tanks:

  1. Power on the printer.

  2. Open the paper output tray and top cover.

    Note: Gently open the paper output tray while holding it.

  3. After confirming that the print head holder has moved to the center, open the inner cover.

  4. Remove the orange tape securing the print head lock lever, and raise the print head lock lever.

    Note: If the top cover is left open for more than 10 minutes, the print head holder will move to the right. If this occurs, close the top cover once and then re-open it.

  5. Remove the print head from its package and remove the orange protective cap.

    Canon Pixma IP4000 cyan ink will not flow even - set_print_head_1.jpg



    <1> Electrical Contacts and Print Head Face's Nozzle Area
    <2> Ink Supply Filters

    Note: To avoid any damage, do not touch the print head face's nozzle area, electrical contacts, and ink supply filters. After removing the protective cap, set the print head into the print head holder immediately. Do not re-attach the protective cap after it has been removed.

  6. Set the print head into the print head holder, and lower the print head lock leCanon Pixma IP4000 cyan ink will not flow even - set_print_head_3.gifund is made.

    set_print_head_3.gif

    Next, install the ink tanks.

  7. Remove the cyan ink tank (BCI-6C) from its package. Pull Canon Pixma IP4000 cyan ink will not flow even - set_print_head_4.jpghe direction of the arrow to remove the wrap film completely.

    set_print_head_4.jpg

    set_print_head_5.jpg

    <1> Removed correctly
    <2> Removed incorrectly

  8. Hold the ink tank as shown in the image below. Twist the orange protecCanon Pixma IP4000 cyan ink will not flow even - set_print_head_6.jpgction of the arrow, and remove it.

    Note: Remove the protective cap while holding it, so that fingers will not be stained by the ink.


    set_print_head_6.jpg
  9. Insert the ink tank into the slot at the right end, and push down on the PUSH mark on top of the ink tank until a click sound is made. Install the other ink tanks in tCanon Pixma IP4000 cyan ink will not flow even - set_print_head_8.jpg/>
    setCanon Pixma IP4000 cyan ink will not flow even - set_print_head_9.jpglass=

  10. Close the inner cover and top cover.

    Note: Check that each ink tank is installed in the correct position:

    set_print_head_8.jpg

    Properly installed:

    set_print_head_9.jpg

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Have changed cyan and magenta inks which it asked me to do and now when i print a picture or anything for that matter there is a pink hue all over the page!! jane

Hi Jane,
Try to do few times the deep head cleaning, under printer properties on PC.
Are you using genuine or remanufactured ink tanks?
It also could be fault in ink tanks, especially if they are not genuine.
Also maybe its fault in purge unit and head.

Best would be to try with new oem inks, at least with one.

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My printer has stopped printing from the cyan ink

Hi, did you let the ink cartridge dry out completely before inserting a new cyan cartridge???

If this is the case you may have a bit of trouble getting the ink through the printhead...you have to persevere with deep cleaning and/or head cleaning...
if that does not work you may need a new printhead...which is usually dearer than a new printer...
I would also take the printhead out and clean the contacts with Isopropol alcohol...do not get finger prints on the contacts...that will stop it very quickly...
just a thought...did you remove the sealing tape over the airholes and bottom feeder hole on the cartridge???
if the airholes are sealed the cartridge pulls a vacuum and the ink will not flow...
hope this helps you...
cheers
haitchhcee
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Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
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