Kenmoore 76523 ss bottom freezer, freezer works, refrigerator does not

There's a ghost in it !! FREE IT !

is it running , how long was it off to clean , check for frost build up in back of freezer if so defrost problem ,

Check your freezer temp should be about 0 F or - 18 C if ok check that your doors are sealing properly.

Yes, and if you turn the thermostat colder and the thermostat is in good condition it will. You model was made with a mechanical thermostat with Freon filled probe. You may need to close the cold air flow to bottom during extreme cold days and redirect the thermostat probe closer to the freezer opening but it should work. My refrigerator worked fine in ten inches of snow last year and temps in the teens. Thanks, Sea Breeze.

I'm sorry that I don't have a solution, but we have the exact same problem with an older model KitchenAid side-by-side. Did you get this problem solved? If so, can you share what you did?

They refuse to admit to a sticking defrost. check mother board, LCD boards (2), retrofit air way (known defect). And don't take no for an answer.

IF IS NOT 5 YEARS OLD YET CALL A TECH ASAP THIS MODELS HAVE A COMPRESSOR THAT ARE FAMOUS FOR LOCKING UP AND THE ONLY FIX IS TO REPLACE IT BUT FIRST DISCONNECT AND REMOVE BACK COVER AND RIGHT BY THE COMPRESSOR THERE IS A SMALL BOX ATTACHED TO IT CALL A OVERLOAD REMOVE IT AND SHAKE IT IS IF RATTLES THEN JUST REPLACE THAT PART IF IT DOESNT RATTLE CALL A TECH

The problem is the fan unit that pushes cold air up to the fridg, usually located nere the back of the freezer.

I was out of town and the top part, the refrigerator part lost the coldness. The freezer which is on the bottom is working ;just fine.

I just went through this with my refridgerator and actually posted one of the questions. Here is what I found ........

In the freezer compartment behind the panel there is an evaporator fan which pulls cold air from the freezer and pushes it up into the refrridgerator compartment. If the fan is not working it is one of three things.. 1) there is so much frost in the fan area the fan blade is stopped and cannot push the cold air into the refridgerator compartment or the air channel is blocked. 2) there is no electricity going to the fan (usually tied to the door switch of the refirdgerator compartment, and 3) the motor is dead and will have to be replaced.

Solution to #1 - defrost but there is another problem in the "frost-free" part of the system which must be addressed or the frost will return and it will happen again in the future.

Solution #2 - check to see there is power to the fan. (most are 110VAC but some are 100VDC. Use a meter and check)

Solution #3 - If there is power, the motor is dead. Replace the motor. Be aware that AC and DC motors are different and replace per manufacture's specifications.