You must have a 3rd or 4th gen Ipod. It should not do this with a reset. If you reformat it through Itune , then it will. The plug into a power outlet means it is trying to reformat. If it will not, your hard drive is corupted or logic board. If it is the hard drive and you can get it to show on your computer, you can go to your disc utilities and erase the hard drive by writing zeros. then connect to Itunes and reformate. Plug into a power wall charger and it should complete. You need a good charge in your battery. If your battery is not charging or needs to charge , that will stop it from completing a reformat. I hope this helps.
When this happened to my ipod, I followed these instructions on the apple web site and it did the trick. The problem happens periodically.
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
Here's the site if you're using a different model ipod:
http://support.apple.com/kb/ht1320
·
1. Toggle the Hold switch on and off. (Slide it
to Hold, then turn it off again.)
·
2. Press and hold the Menu and Select buttons
until the Apple logo appears, about 6 to 10 seconds. You may need to repeat
this step.
Tip:
·
If you are having difficulty resetting your
iPod, set it on a flat surface. Make sure the finger pressing the Select button
is not touching any part of the click wheel. Also make sure that you are
pressing the Menu button toward the outside of the click wheel, and not near
the center.
· If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
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