The Drum which is a separate part has reached it's end of life. WHen you pull out the toner cart, you press a little button that separates it from the drum. that drum also comes out. You can tell it's the drum becuase of the green roller. You can go to support.dell.com for info on removing the drum if you don't have the manual.
*Note* When you replace the drum, there is a procedure for resetting the drum count. The printer doesn't actually know you replaced the drum. You basically have to tell it. Now this trick will get the printer working right now with the old drum. However, you still need to get it replaced.
THis link will tell you how to replace the drum and reset the count. The directions are for the 1720, however, it will work for the 1710 as well.
http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#maintaining-your-printer-chapter
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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