I have a Sirius S50 and it used to work just fine. I didn't change anything and suddenly it started holding a signal only for a moment and the only way I can get a new signal is to undck it and re-dock then the signal comes back, but only lasts for 15 20 20 seconds.
Any suggestions, or is there anyone who works on Sirius radios?
SOURCE: S50-TK1 lockup issue
The number for Sirius is (800)869-5364. They are very helpful when I had the same locking up problem. They will walk you through the process to update the item. Worked 100%^!
Had absolutely nothing to do with the battery.
SOURCE: SIRIUS S50 radio car kit won't turn on
It may be that the dock isn't working, I would return it for a new one to the place that you bought it from to make sure that you have a dock that works.
SOURCE: S50 will not play audio for MP3, or stored songs
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It sounds like you are having a software programming problem and may need to return it wma capble features may be corrupt.
SOURCE: sirius s50 problems
Sirius S50 sucks...and Sirius customer service sucks! I bought this radio less then a year and a half ago to never hear music now! I've spent hours on the phone with them...it would work somewhat for a day then nothing! They finally...after another hour and some change on the phone again this evening decide they will send me a new radio with a complimentary installation card. Great I thought...until I see the radio they are sending to replace what I have. Like they are doing me a favor...they are getting rid of their own trash, reconditioned out dated radio! Wonderful service...damn I can get any more sarcastic then I am at the moment! Let me tell you my plan...because I was going to cancel my service right then and there! I'm using that damn card towards installing the new radio the **** way but to also 'un hard wire' the S50 so my ****'s back in place...then I'll come home, take the half *** **** out, put it back in the box...ship the **** back and cancel my damn service. If they cared about this client...they sure didn't show it! If I treated all the customers I service daily this way...hell I'd be out of a job!
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Sam e exact problem, but has been occurring for several months. I have a 48-month contract so I'm not happy that I'm just throwing money away. I put on a new antenna about 2 months ago and it did seem to help initially, but performance quickly deteriorated again. I have to say I sometimes get 5 to 10 minutes of service and then I get the searching for signal prompt and I don't get service back--except fo 15 to 20 seconds at time--until the unit is off for an extended time.
i am having the excat same problem! i have been talking with sirius abou this issue for over a month with no end in sight!
i would like to have the unit repaired or exchanged with a new unit at a discount.
it sounds like my player skips when i try to listen, then it goes to no signal then back to intermittent sound. it is a pain in the **** and makes it impossible to listen to Howard.
any answers please pass them on.
Same probelm
I too have been having the same problem. I also replaced the antenna as requested by Tech Support. Worked a few days and is right back where it started from.
In the summer of 08 my s50 was working fine through the fm transmitter. I latter bought an in-dash car stereo and directly connected through the aux out input. Worked better for a while. But recently the service has been going in and out. In certain areas its fine, but it other areas its either choppy or no signal. I called sirius twice. First time they told me it was the software, so I checked and I have version 1.5.6. on my s50, which to my knowledge is the newest firmware out. The second time, they said perhaps the antenna was dirty or the frequencies was disrupting which I thought doesn't make sense since I got a direct connnect and dont use the FM transmitter. Honestly, I think that since the merger, reception problems have been steadily increases. Therefore there should be a another firmware update passed. 1.5.6 or a freeupgrade to a stiletto for those of us not receiving proper service. I'm calling again tomorrow. 1-6-09
Boy, this is bad. My s50 worked fine just 2 days ago, and then all of a sudden, no signal. The guy on the other end said that if the software update doesn't work, then I'll need a new radio. No mention of a discount or anything. Boy, will I be upset if I don't get a thing out of this. I love my Sirius, and don't want to live without it. I had to drive an hour yesterday with no satellite radio! What a waste!
I have the same issue too - does not work and the Tech Support said to replace the antenna, which from above sounds like it does not work permanently. The Tech Support did not even say that would do the trick. I am now suggesting to everyone I know that was once considering getting Sirius to NOT.
I've been a SIRIUS subscriber for over 4 yrs now and never have had such bad service. Both on the phone and signal problems. It seems over the past two months the signal has worsened. Throughout the day it cuts out four to five times saying "poor signal quality"
If anyone has a fix I'd love to hear it b/c technical support representatives at SIRIUS are about useless.
My S50 has been working for years and then a week ago it said acquiring signal and I haven't been able to get service since. I called customer service once with no progress on the issue. I am considering buying a new antenna, but I am worried that won't solve the problem
My s50 has always worked well in car and okay at home... until last week I lost all signal in the car. I checked the entire antena and it seems fine. I brought the unit in from the car and plugged in the home unit antena into the car dock and it worked fine as well, so I thought that it must be the antenna... I was going to replace it but then I got some reception back, but just enough for songs to break in and out which is worse than nothing at all. I like the idea of the free stiletto upgrade. While I'm writing, what the hell hapened to Boombox? That was my favorite channel.
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