Printer will not print...it jammed ......the paper jammed in the machine..and I pulled it out....

"Paper Jam" issues are common with printers. They most often occur right after there has been a paper jam. Most people (not necessarily YOU), don't take the time to read how to properly clear a paper jam in their printers and often yank the jammed sheets backward thru the paper tray. Most times you should remove the cover in the back and pull the jam FORWARD out the rear, or if the jam made it close to the output tray, then FORWARD thru to the output tray. Pull sheets backward can cause two issues. It makes tearing the paper easier. This can result in tiny pieces being caught in places where the printer detect them as a jam. The other issue is that pulling backward can damage the feed rollers that pull the paper into the machine, as well as the mechanical sensors that detect paper jams. If you cannot find ANY shards of paper in the machine, you may have printer damage that results in the jam indication.

Hi,

Here are the basic steps that can resolve your issue.

- Paper jam in the Paper feeder or in the output slot
pull out the paper slowly, if the paper tears open the printer cover(scanning unit) and remove the paper (careful not to touch any printer components) after removing the paper restart the printer, then redo the printing process.

-Paper jam inside the machine
Open the rear cover, if you seen the paper remove it, then close the back cover then restart the printer and redo the printing process, if your unable to get the paper from the rear cover, open the casette infront of the printer and slowly pull out the paper, return the casette and restart the machine..

If your still unable to get the paper,
remove the casette, stand the machine with the left side on the buttom (make sure its not the right side) pull out the paper while pulling the green cover toward you, return the casette, restart the machine and redo the printing.

If your having difficulties or still unable to remove the paper contact the canon support center in your area.

Here is a link where you can see visual step by step procedures.

I hope this will help you a lot.

Thank you for choosing fixya.

Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.

The simplest thing would be to try unplugging the printer from the power source. Let it rest for 5 - 10 minutes then plug back in to the power supply and see if that resolves the problem.

If not you are going to need to do a thorugh inspection to verify that all paper remnants have been removed.

The following is for the MP600:

Issue: ERROR LCD: The paper is jammed. Clear the paper and press [OK].
Solution: Removing paper jams MP600


Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot

1. Turn off the printer.
   
   
2. Remove paper from the ASF.
   
   
3. Gently pull the jammed paper out.
   
4. 1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
      
   2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
      
      
      The above illustration shows a PIXMA MP500.
      
      
5. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.
   
   Note:
   Be careful not to touch the components inside the printer.
   
   
   
6. Turn on the printer and confirm that the Alarm light is off.
   (If the jammed paper remains in the printer, the paper may be automatically ejected.)
   
   
7. Load paper back into the ASF.
   
   
8. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
   

Top
Paper jams inside the printer

1. Turn off the printer and disconnect the power cord and USB cable.
   
   
2. Remove the jammed paper slowly using the following procedure.
   
3. 1. Open the rear cover to check if the paper is jammed.
      
      
      
   2. Pull out the cassette and check if the paper is jammed inside the cassette area.
      
      
      
   3. Stand the printer with the left side down, holding the document cover.
      
   4. Press the tabs together and pull the green cover toward you.
      
   5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)
      
      
      
      
   6. Close the green cover and place the printer back to a normal position.
      
4. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.
   
   
5. Load paper back into the ASF or cassette.
   
   
6. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
   

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Load the same paper type that is jammed inside the printer in portrait orientation.
   
   
   
   
3. Power on the printer.
   The paper stock in the ASF will automatically feed the jammed paper from the printer.
   
   
4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Open the rear cover.
   
   
3. Fold in four a piece of letter-sized plain paper.
   
   
4. Push in the folded paper until it hits the jammed paper.
   
   
   
   
5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.
   
   
6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.
   
   
7. Pull out the folded paper and close the rear cover.
   
   
8. Power on the printer and confirm that the Alarm light is off.
   The jammed paper should automatically eject.
   
   
9. To resume printing, load the paper in portrait orientation.

Trust this is helpful.

You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
Also see this:
Issue: Paper is jammed inside the printer
Solution: Removing paper jams MP600

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot

1. Turn off the printer.
   
   
2. Remove paper from the ASF.
   
   
3. Gently pull the jammed paper out.
   
4. 1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
      
   2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
      
      The above illustration shows a PIXMA MP500.
      
      
5. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.
   
   Note:
   Be careful not to touch the components inside the printer.
   
   
   
6. Turn on the printer and confirm that the Alarm light is off.
   (If the jammed paper remains in the printer, the paper may be automatically ejected.)
   
   
7. Load paper back into the ASF.
   
   
8. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
   

Top
Paper jams inside the printer

1. Turn off the printer and disconnect the power cord and USB cable.
   
   
2. Remove the jammed paper slowly using the following procedure.
   
3. 1. Open the rear cover to check if the paper is jammed.
      
      
   2. Pull out the cassette and check if the paper is jammed inside the cassette area.
      
      
   3. Stand the printer with the left side down, holding the document cover.
      
   4. Press the tabs together and pull the green cover toward you.
      
   5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)
      
      
   6. Close the green cover and place the printer back to a normal position.
      
4. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.
   
   
5. Load paper back into the ASF or cassette.
   
   
6. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
   

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Load the same paper type that is jammed inside the printer in portrait orientation.
   
   
3. Power on the printer.
   The paper stock in the ASF will automatically feed the jammed paper from the printer.
   
   
4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Open the rear cover.
   
   
3. Fold in four a piece of letter-sized plain paper.
   
   
4. Push in the folded paper until it hits the jammed paper.
   
   
5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.
   
   
6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.
   
   
7. Pull out the folded paper and close the rear cover.
   
   
8. Power on the printer and confirm that the Alarm light is off.
   The jammed paper should automatically eject.
   
   
9. To resume printing, load the paper in portrait orientation.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks

Hi Good day!!!
Here are some steps to remove paper jam

1. Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands on the metal tools inside the chassis.

2. Pin down the exact location of the jam. The three hot spots for a jam are before a sheet completely leaves the paper tray, between the feed tray and the print carriage or between the print carriage and the output tray.

3. Take off the front paper tray. If the sheet jammed around here, you should be able to see most of the paper.

4. Pull on the sheet with both hands and steady pressure. Don't tug too quickly. You might rip the paper, leaving a chunk of it deeper in the machine.

5. Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.

6. Use the carriage access door to get at a jam further inside. You may need to move the print carriage out of your way to get at the jam.

7. Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Thank you for using FixYa
Don't forget to vote thanks!!!

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:

1. Pull the paper tray out of the machine.

1. Pull out the jammed paper to remove it.

1. Reload the paper in the paper tray.
   
   
2. Reinstall the paper tray.
   
   
   

Paper is jammed inside the machine:

1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.

1. Re-insert the jam clear cover.
   
   
2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.
   
   
3. Remove the jammed paper.
   
   
   

   
   
   

4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.
   
   

   
   
   
   

5. Gently move the print head to the center.
   
   
   

   
   
   Note Be careful to not force the print head to move.
   If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
   
   
   
   

6. Examine under the print head. If anything is found, remove it.
   
   

   
   
   Note Use a flashlight if necessary to check thoroughly.
   
   
   
   
   
   

7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
   
   
   
   
   

   
   
   
   

8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

The JAM DUPLEX message appears if you remove a sheet of paper from the face down output tray after only one side has printed.
The paper sizes you can use with the duplex printing function are A4, Letter or Legal.
If the paper adjustment lever for duplex printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.


Open the back output tray.
Use both hands to slowly pull the jammed paper out of the fuser unit.

Close the back output tray.
If the paper jam cannot be cleared, go to the next step.
Pull the duplex tray and paper tray out of the printer.
Pull the jammed paper out of the printer
Put the duplex tray and paper tray back in the printer.

Click solved and vote if problem is solved. Otherwise post again

just folowe the steps

1. 1
Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
2. Step 2
Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
3. Step 3
Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.
4. Step 4
Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.
5. Step 5
Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
6. Step 6
Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
7. Step 7
Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Hi there,

Error E3 : Check if the paper has jammed in the machine, reload the paper in the machine correctly and then press [Black] or [Color].

Paper Jams :
Cause : Paper jams in the paper output slot/ Auto Sheet Feeder.
Landscape Credit Card sized paper jams inside the machine.

Action : Remove the paper according to the following procedure.
1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the paper output slot, whichever is easier.
* If the paper tears and a piece remains inside the machine, open the Scanning Unit and remove it. Be careful not to touch the components inside the machine at this time. After removing the paper, close the Scanning Unit, turn the machine OFF and turn it back ON.
* If you cannot pull the paper out, turn the machine OFF and turn it back ON. The paper will eject automatically.

2) Reload the paper into the machine and press [Black] or [Color].
* If you have turned OFF the machine in step , you will need to retry printing, because this operation cancels any print jobs in progress.

If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative.
Important : You cannot load Credit Card sized paper in the landscape orientation.

Hope this helps.
Have a good day.