Go to the site below choose the right operating system and download, after it has finished install the drivers and follow instructions. Install software FIRST DON'T plug in Printer in First OR During, only do that at the end, OR if/when asked to during install.. http://support.lexmark.com/index?page=recommendedDownloads&locale=EN&productCode=LEXMARK_Z715&segment=DOWNLOAD&userlocale=EN_US#1
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