HTC Touch P3450 Smartphone Logo
Posted on Feb 20, 2008

Touch screen not working

The touch screen was not working. I restarted the phone (hard restart) twice, I removed the battery and placed it back but that did not solve the problem. The light on the screen would brighten up when touched but nothing seems to work.

  • 26 more comments 
  • Sibaji Feb 22, 2008

    Touch screen is not working. I can not hard boot the phone also. Nothing is working.

  • Anonymous Feb 25, 2008

    tOUCH SCREEN NOT WORKING.Tried reset but still not working

  • lorevell Feb 26, 2008

    Thank for the solution but I'm on the align screen and i'm tapping on the screen but nothing is happening.

  • wakeupat10 Feb 26, 2008

    SAME PROBLEM..While the TOUCH SCREEN itself not working,How can i align it??Hi friends above!! i think by this time u got a solution for this...Please advise! thanks

  • Anonymous Mar 16, 2008

    my screen showing nothing but the black and white lines.what should i do?

  • Anonymous Apr 03, 2008

    same proble of not working some portion of touch screen. already tried to aling the screen

  • cptn kirk Apr 08, 2008

    I have had the same problem with the system just freezing up - and tyring to use the manual - ends up locking the system - and then there is nothing I can do - I have tried soft reset - hard reset (loosing all my data AGAIN) and battery removal - nothing seems to work - I have had HTC for three months - and this is now my third one - Please HTC must know that this is an issue...

  • Anonymous Apr 14, 2008

    Touch screen is not working, have switch off and on lot many times, kindly suggest.

  • harshan Apr 17, 2008

    My HTC p3450 touch screen is not working. Also the keyboard is locked . Kinldy suggest a way out.

  • Anonymous Apr 25, 2008

    Hi, my HTC Touch 3450 touch screen was not working so i have done Hard reset ,as my hand set got locked . now it is struck at the second stage of reset . Tap ur screen to set up , but i am not able to do so . we do not have service center at my place . Please guide me ......

  • SilverSpider May 14, 2008

    Ramdomly, it seems to activate everithing that is 1 inch below the specific place where I,m touching. I´ve restart it, clibrate it, but it keeps doing it. If anyone has the answer to fix it, it´ll be more than welcome. Thanks in advance.

  • vicky2904007 May 19, 2008

    Hi I have tytn 2 of htc and i not not able to ues my Wi-fi what are the setting require for Wi-fi

  • Anonymous May 19, 2008

    phone just stopped working i can receive calls but cant do a thing with the touch screen...HELP!! p.s. my phone is now locked and i can't get my contacts from the phone...

  • itszachyo May 21, 2008

    Same thing happend to my htc. i just randomly froze. it takes like 20 minutes to start up and then the touch screen doesnt work.
    This phone is junk



  • JessC2010 Jun 07, 2008

    my htc touch phone isnt working! it takes like 15 minutes to start up and when it is starting it gets stuck in the windows mobile screen...then it will turn on and i can shut the off and on with the power button but i cant do anything else the screen isnt working.



    i have tried numerous times to get it to work by taking the battery out to shut it off because i had no other way



    it started acting up when is was driving thru canada and it never worked when i reached alaska

  • kwechman Jun 08, 2008

    touch screen is not working at all. I have restarted, reset & removed the battery.  While trying to navigate with the thumb wheel, I inadvertantly set the phone to lock which only makes matters worse.

  • Anonymous Jun 08, 2008

    i got the same problem with my htc p3450 its screen is not working only i can use is the buttons on it firstly it was stoped working than i removed the batery and than i left it in some cold place for some minutes and than it start working butnow it is completly stoped working now it is use less i wantt to save my contacts and important files but there is no way bcauz if i use bluetooth it needs to be paired which i can bcauz of sreen!

  • sttttttttttu Jun 23, 2008

    nothing is working in touch.. cant even reach settings

  • legendary_sp Jun 24, 2008

    this is my second htc touch phone i send the first becuz nothing works the buttons and the screen not responsive all i see is the yellow and blue lights blinking now its on my second phone too some1 plez help

  • alia_safi Jun 24, 2008

    my touch screen wasnt workin so i took the battery out because it wasnt turning off.. now it doesnt even turn on.

  • advnezi Sep 10, 2008

    touch screen of qtek 1010 strucked with alignment-help

  • iazoz Sep 22, 2008

    soft buttons work but tapping does not on the touch screen

  • Anonymous Sep 24, 2008

    My screen also not working

  • marlenat Nov 19, 2008

    my phone doesn't get past the windows mobile screen when being turned on. I have tried to take the battery out as well as wait to see if the screen will change...but it doesn't. How do i fix this problem?

  • kat-help Dec 13, 2008

    My phone's touch screen stop working, I couldn't click anything so I restarted it. When it got to the Lock screen it wouldnt let me click the numbers of my code. I then took the battery out and restarted it still wouldn't let me put the code in. how do I fix this?

  • rahulseth_me Dec 15, 2008

    the touch screen was not working. I restarted the phone (hard restart)
    twice, I removed the battery and placed it back but that did not solve
    the problem. The light on the screen would brighten up when touched but
    nothing seems to work.

  • Anonymous Dec 19, 2008

    I have same f****** problem, I don't know what to do.

  • blur2004 Dec 24, 2008

    My HTC went low battery then off. Tried to recharge then it came back on with windows screen but then nothing further. Battery out, in then on charger and all I get now is the HTC opening screen then nothing further. It is locked completely and for the life of me can't get it going help please!

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  • Posted on May 19, 2008
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The only solution i have found...replace the phone

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  • Posted on Jun 24, 2008
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I found draining the battery completely and then restarting the phone after a charge was the only way to solve this without having to send to tech support. Its happened twice now and that's worked both times.

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  • Posted on Nov 27, 2008
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Just do the reset by holding the red ans green keys and pushing the reset button and it will work fine . although you will lose all the information on your phone you shouldnt lose your contacts because they are part of your windows live contacts so you can just upload them later. i did this with my htc touch and it works better than ever.

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  • Posted on Oct 15, 2013
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My friend threw my phone on the floor and now the phone is relly laggy and i got a pattern password but the screen wont work so i cant get into settings its like the calabration is way out of place :(

A

Anonymous

What a **** machine it is ??
touch screen not working and we dont have a solution

A

Anonymous

Send it to technical support, the´ve fixed mine =)

A

Anonymous

First advice: Don't not take battery out will frozen! Try to soft reset it. If that doesn't work then you have to hard reset it and you will loose everything.

A

Anonymous

Guys, you actually have to think before you answer, touch screen does not work, how do you get settings?

  • Jkeerthi Nov 29, 2010

    Youre bang on target, my htc touchscreen is dead, and to add to the woes the screen is locked. I'm unable to unlock it to view my messages and contacts. I have purchased a new Nokia, and wonder how that will do.

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  • Posted on Feb 21, 2008
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You should go to the settings click on the systems tab and go to the one that says screen then hit align screen it should work then

  • Anonymous Feb 21, 2008

    go to setting click on the system tab then hit screen then go to align screeen once you do that it should work

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Anonymous

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  • Posted on Jul 15, 2008

SOURCE: touch screen not working

I have the same problem with my HTC touch everytime my phone loses service for a few hours the touch screen no longer works but they keep telling me that I have water damage so just because the indicator is pink (its in a stupid place anyways) I have had to pay for three phones and I got one free

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Related Questions:

0helpful
1answer

Touch scree is frozen. Buttons outside of the screen work. I am out of warranty and just two months for the ATT contract to expire.

Sounds like your out of luck and that the touchscreen is gone, id personally **** it up and wait til the contracts up, it sounds like you still have at least some functionality, try the following steps.
1. Remove Battery, Attempt to Restart phone. repeat at least twice.
2. Perform a hard/factory reset if possible without touchscreen access a. for most phones the go into your phones setting and look for a reset option. b. Follow the prompt to reset your phone to factory settings. c. Make sure to back up all you data
3. Contact a service representative of your carrier or take the device into your carriers store, most of the time they will recomend doing a hard reset as shown above, hopefully they will replace it or work a deal to upgrade your device.

Good luck, i hope you get it working.
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1answer

Lg ally touch screen stopped working

Likely a defective touchscreen, may be software related.
1. Remove Battery, Attempt to Restart phone. repeat at least twice.
2. Perform a hard/factory reset. a. for most phones the go into your phones setting and look for a reset option. b. Follow the prompt to reset your phone to factory settings. c. Make sure to back up all your data
3. Contact a service representative of your carrier or take the device into your carriers store, most of the time they will recommend doing a hard reset as shown above, they will NOT replace a device without doing a factory reset on the phone.
all goes well they'll likely replace your handset,
Good luck!
Jun 16, 2011 • Cell Phones
0helpful
1answer

Hi my htc touch viva is seized up. what can I do if nothing moves on the screen?

try restarting it.... if still frozen ... open the back cover and remove the battery... replace it after 10 minutes.... start the phone.. if all is ok then fine else you can soft reset the phone ...if still not working then hard reset the phone...before you try anything back up your phone....check the manual to know how.
0helpful
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The touch screen keeps freezing.It has been replaced by Vodafone when it was a contract fone. Now ,that it has been passed on to my son it has frozen twice and it looks as if it is going to stay like...

Did you put the phone under a different service provider? That could be one cause ... if not, try doing a hard restart by removing the battery when the phone is on and if it has a sim card remove that as well. Then pop it back in and start it up. How long have you had it? Phones only have a 1 year warranty for a reason they don't have a high life expectancy. My touch screen went out completely today. If none of that works you will need to replace it.
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How can I do Hard reset my HTC S730 ?

Hi,

1) Click Start
2) Click Expert
3) Click "Clear storage"

and follow on-screen instructions to reset your phone.

REMEMBER that all of your data will be deleted and the phone returns to factory deafult settings.

That should be all :)
0helpful
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I just uninstalled a work program from my phone, after I removed the usb I restarted the phone, since then my phone only gets to the screen that says "Touch Diamond" and shows the letters and numbers in...

In case the program was installed on the Storage Card, then you may try removing the storage card and then check if the phone starts? In case it doesn't you need to hard reset it.
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Sidekick 3: System crash and big X, won't start up

HOW TO DO A MASTER RESET ON A SIDEKICK 3 NOTE: Performing this will restore your device back to factory defaults, meaning you'll loose everything on your sidekick!
1. Remove the battery and the SIM card from the device. 2. Flip the sidekick open; press and hold the letter 'r' on the keypad. 3. While holding the letter 'r', place the battery back in the device. DO NOT INSERT THE SIM CARD YET. 4. The sidekick will restart itself twice. Please make sure not to let the letter 'r' go until it has fully rebooted. 5. Once it has fully rebooted, remove the battery, re-insert the SIM card and battery and power up the device. 6. Once the device has fully rebooted, all prior information should be erased from the device and it should be restored back to the default factory settings.
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HTC touch HD is completley frozen

If you have all your items saved to your computer with Active Sync, then do a master reset:
HTC Touch hard reset 14 January 2008
  • Power on.
  • Press and hold buttons marked 1.
  • Press and release 2 with stylus.
  • Release buttons marked 1 when menu comes up.
  • Press directly down on center dpad, marked 3.
You can also get tips & tricks from www.htcwiki.com
It has the latest and great updates, software, even known issues if you ever come across this. HTC does recommend that you do a master/hard reset once a quarter to keep it moving smoothly. Also, ensure you don't have a lot of open running programs. Perhaps once a day, clean the cashe and history. Do a soft reset (aka battery pull) once or twice a week. All depends on how hard you play with this lovely PDA device!
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Touch screen do not respond

At times, Touch screen does not respond and phone cannot be unlocked by no means, Problem do not get solved even after restarting phone, removing battery & reinserting etc.. This happend typically during nights when the phone is not used and in the morning, touch screen does not respond to do any activities. after installing a software i had a hard reset, after that my tuch screen did not work.please help meeeeeeeeeeee ! !
1helpful
1answer

Touch screen not working

I have the same problem with my HTC touch everytime my phone loses service for a few hours the touch screen no longer works but they keep telling me that I have water damage so just because the indicator is pink (its in a stupid place anyways) I have had to pay for three phones and I got one free
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