Question about Brother HL-5240 Laser Printer

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I can't print from my computer or network printers. Status says "ready", but as soon as I click "Print" I get a pop-up balloon saying "Document failed to print." Help!

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Can you print a test page from the printer properties

Posted on Feb 01, 2010

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Myy Brother MFC5460 will not print at all. Printer status says it is ready, but the printer never receives the print material. The information remains in the print queue. Work Offline is not checked, so I...


How is it connected?
If its connected via usb cable just follow the steps below:
1. Make sure that Mfc5460cn lcd shows date & time. 2. Disconnect the usb cable from the computer and printer. 3. Turn off the printer and unplug it from the power outlet. 4. On the computer, cancel the document on queu. Go to printers folder and right click on the Mfc5460cn icon and left click on cancel all documents. 5. Reconnect the usb cable from the printer then to your computer. Make sure that it is connected securely. 6. Plugged the printer back to the power outlet and then wait for the lcd to show date & time. 7. Open the printers folder again. Make sure that the status is ready document 0 8. Right click on MFC5460cn then left click on properties. ON the lower left side of the window click on print test page.
The printer should print a test page. And it should work,
Hope this helps. Rate if it works. Thanks

Apr 09, 2011 | Brother MFC-5460CN InkJet Printer

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My printer will not print anything. It doesn't say any errors. I use windows vista.


You likely need to download an updated driver for Vista from the printer mfg internet connection. Delete and reinstall the printer in the computer as if the printer was new. When it looks for the driver, point to where you have the new driver stored. Hope this helps.

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Photosmart 2575 printer is offline - won't print


In Vista make sure you are logged in as a administrator whenever you make any changes.

And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
Now that you already have a printer you can delete the Microsoft XPS Document writer.

Good Luck

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Printer paused


Hi

Go to control panel on your computer, then go to printers and other hardware or printers and faxes, right click on epson icon and left click on resume printing, or you can cancel the document then when it says 0 and ready as status, try printing again.

Hope this helps

Aug 25, 2008 | Epson Stylus CX6600 All-In-One InkJet...

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Bought it a month ago printer status says ready but jump to file willnot print


You need to ensure your document isn't set to print to a windows document printer. Change it to your defaut printer and it'll work.

rstrg2

Aug 23, 2008 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Photosmart 2575 printer is offline - won't print


Hey jonboy - You do not want to delete it. It is automatically installed with Vista. In simple terms, you know when you go to print something and it asks you questions like print all pages, print page 1, etc? Well XPS basically is there for so when you go to print, you have the option of printing to a file instead of paper. You've always had that option ( whether or not you knew it) but this is just a new way of doing it and that's why it's listed under printers. It's sort of like a virtual printer. I'll say no more about that and just hope you understood what I said. As far as the other printer, it's already selected as default, go back in where you found the printer status, right click on your Photosmart and click on use online. That should do the trick.
I hope you understood this stuff. If this solves your problem PLEASE rate this as fixed. If you still have a problem, DON'T RATE it yet just add a comment and I'll be happy to assist you further. Thanks.

Jeff

May 09, 2008 | HP Photosmart 2575 All-In-One InkJet...

4 Answers

Cannot print with wirelessly networked printer


hi,

if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.

PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.

Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.

Thank you so much.

adonscott

Aug 08, 2007 | HP Photosmart C6180 All-In-One InkJet...

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