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Re: when I turn on our xbox a screen comes up telling
You can contact customer support at www.xbox.com/support ,we will need more infomation if you want us to help, like how many flashing lights on the front of the console, or the E number at the bottom of the contact support screen.
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Your console displays the following error message in multiple languages on your television screen or monitor?
E74. System Error. Contact Xbox Customer Support.
This is caused by a hardware failure.
1. Turn off the console
2. Turn on the console
3. Verify that your getting this error message
If you do get this error message you will need to submit a Console Repair Request at:
I'm sorry to hear this happend, and I am sorry there is nothing else I can tell you, this happend to me and i got my xbox 360 shipped out in 1-day and back in 3-days.
Please don't forget to rate, Thanks!
Did you try to see if your tv's hdmi/component cable input(s) are working properly? Try another device to see if it works. Then check your cables and make sure all of them are pluged in at the right place and securely in. If it still doesn't work, then contact Microsoft because it's an internal error. Also it wouldn't hurt to unplug everything from the 360 and repluging it. Microsoft always says that as a first troubleshoot.
If the person that you bought it from on E-Bay had an HD Television. Then the Xbox console is set into HD from the Display options. If your TV is not HD, then It will not display. It can also be the other way around, if His TV is standard and yours is HD. Also try looking at the RCA's(The Part that plugs into the 360) And you will see a slider. Switch the slider, then turn it on. Tell me if that works, if Not, tell me and I will tell you what to press on your 360 controller to set the other menu. Hope this helps.
Check your AV cables. Make sure all the wires are plugged in and secure. Make sure the switch on your AV adapter is turned to TV, or HDTV, depending on which tv you have. If it still doesnt work, contact xbox customer support at 1-800-4MY-XBOX