My garmin nuvi 265 will keep shutting down and rebooting while being used. any suggestions, it is just over 1 year old and this happens whether on battery power or if connected to DC power

Hello Lukasz,

Maybe this will help you some. I have found you the complete manual which covers most of the models of the Garmin Nuvi. It is the full manual from start to finish with complete operating procedures as well as schematics, operation instructions complete with pictures, and trouble shooting section and even other contact numbers to deal direct with Garmin, if your model is not covered in this manual.

Here is the link for you:

http://static.garmincdn.com/pumac/nuvi_1100_1200_1300_1400_OM.pdf

Also if you can, please rate my solution if you can and some kind words would be appreciated. I also took the liberty to put my link at the bottom of this page that directs you to my personal page for all my areas of expertize, such as Automotive, Appliance, Electronics. Feel free to check it out anytime and save my link for future problem. Thanks So, Much Mike.

http://beta.fixya.com/users/mc1bean

Please leave it to charge and after about 2 hours - check it.
The Garmins need an initial charge to run - it is not bypassed if dead. It will not run on adapter power.

If it will not charge in vehicle or home - the jack may be loose from the board - but more likely the battery has failed.

Garmin DOES repair for a flat fee - units that are OUT OF 1 year WARRNATY CLICK HERE.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

The Garmin Nuvi 265 is a part of the Garmin Nuvi 205 series; all the 205 series share the same set of manuals.

You will find both the Nuvi 265 Quick Start Manual and the Nuvi 265 Full Instruction Manual available for your download here.

I hope that helps.

I solved the problem by charging internal battery using the 120V. charger that came with the unit. I was not aware, that the cord in car was not charging my Nuvi and that it was running OK. until the battery was low and quit. I have to check this cord. Peter W.

usually POI comes with the map, you should update the map version in order to get newer POI.

Look near the SN # and press the reset button.

I had the same problem but I think I fixed it by NOT sharing my phonebook.

It should still be under a one-year warranty. Contact Garmin for warranty claims. The first link below is Garmin's generic US warranty; the second is their customer support.

http://www.garmin.com/en-US/legal/consumer-limited-warranty

https://support.garmin.com/en-US

Solution below works for NUVI660 as well; ignore everything after step 6 but DO reboot and delete previously existing connections.

good luck





All,

I was having the same problem with my Curve and Nuvi 680. What has fixed this for me is downgrading the Bluetooth firmware version on the Nuvi itself. I was running version 3.0 (you can check your version by going to Settings -> System -> About on the Nuvi) -- I had success after downgrading to version 2.4.

It's a bit of a convoluted process, but here is the procedure I followed:

1. Download the old Nuvi BT firmware from the Garmin Italy website:

http://www.garmin.it/files/FileBluetooth.zip

2. Connect your Nuvi to your PC.

3. Go into the X:GarminRemoteSW and look for a file called 006B055301.GCD (where X: is your Nuvi drive)

4. Back up that file to your computer, and delete it from the Nuvi.

5. Extract the file in the zip downloaded in step 1 to the X:GarminRemoteSW directory

6. Disconnect your Nuvi from your computer, and let it reboot

7. Click on "View Map," then touch the "Speed" in the lower left corner.

8. You should have the "Dashboard" view up. Touch and hold the "Moving Average" box for ~15 seconds until the diagnostic screen appears.

9. Press the "next" button until you arrive at the "Bluetooth Status" screen (5-6 screens in)

10. Click "Updt PR" and then click "Yes"

11. Reboot the Nuvi, delete the existing bluetooth pairing, and attempt to re-pair with your BlackBerry.

Seems to work perfectly now -- please let me know if you have any questions. Good luck!