Insignia will tell you that you MUST have original remote to unlock. You press and hold Display button for 5 or 10 seconds. My problem is Best Buy tried to repair mine 3 times and one of those times replaced a board inside and original remote will note work and they will make no attempt to help me figure out what is inside. Mine has been locked for over a year. Locked by accident with universal remove.
1. Locate second power switch on back hidden below curve, left side if facing front of TV.
2. Turn TV on using this power switch while holding in MENU button on right side of TV.
3. This is reset the Lock feature!!
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