Konica Minolta PagePro 1350W Laser Printer Logo
Posted on Feb 18, 2008

Printer status -- Printer power off Communication error/printer mismatch

I'm trying to install and use this printer, but keep getting the above message under "printer status". I have checked all cords and cables. Have connected to computer via USB port.

  • 1 more comment 
  • beyondhr Jul 05, 2008

    I'm having this problem too...

  • Anonymous Feb 22, 2009

    I get the same error

  • KIAAAL Mar 25, 2009

    Prtr works fine for a long time, but occasionally goes into a non-responsive mode....NOTHING happens. Sometimes, error bolt flashes slowly while ready light is on; sometimes, just the ready light is on. Sometimes solved by turning prtr off/on; sometimes the computer has to be turned off/on.
    Prtr actually works better now on VISTA after a Hellish start, but this problem persists, although in a lesser way compared to operating under W98SE.

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Had this exact problem after motherboard smoked and transferred hard disks to a new system. The printer installed fine on a different machine which was comforting, and would be a good test to run.

Turns out deleting the printer isn't enough. Wound up reinstalling the driver. That's a pretty obvious next step but the 1350W driver installer apparently does things its own way so if the windows add new hardware wizard comes up you MUST cancel it. Not sure which of these steps are required and which are not, but here's what I did to the best of my recollection ;-)

0) Turn off the printer.
1) Delete the printer (all instances of 1350W) in printers and faxes.
2) In add/remove programs delete the Konica Minolta application.
3) Reboot (this was always a key step in Win98 reality, not sure if XP requires but it can't hurt.)
4) Turn on the printer. If at any time the add new hardware wizard comes up, just say no.
5) Run setup from the driver CD. If you don't have the CD you can get it from KonicaMinolta or CNET (download.com).
6) For me it defaulted to LPT1 but I chose USB001 from the list.
7) If it throws an "error adding service" message don't panic. That may be why there was a problem to begin with (the error, not necessarily the panic.) This happened to me but clicked OK and after several seconds the installer resumed. Next thing I knew was prompting me to add paper.

The error message (for Googling purposes) was:

Error Adding Service
Name: MLPTDR_Q
File: MLPTDR_Q.SYS
Dependencies: +Parallel arbitrator
Load Order Group: Extended base
dwServiceType: 1
dwStartType: 2



Hope this makes someone's day.

DaveWasHere

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1answer

When I try to line tells me that the paper size mismatch and only takes a copy of the text

Have/had the same problem: Getting "paper size mismatch" on the C4280 status screen, after we got a paper jam. Every time we hit OK and put in paper, Message about "Now printing Alignment page", it feeds through quickly, with nothing printed on the page and reverts back to Paper size mismatch. Finally got rid of the error, not sure how, but now when I try to copy anything, we only get the lower right postion of the document that I'm trying to copy. Printing from the PC seems ok.
Powered off and back on, and it is back to P"now printing alignment page, quick feed through and "paper size mismatch" error. AND
When copying directly from the glass panel,it will only print a quarter of the page -however it prints and coorectly if we print directly from the computer.
The problem is the paper size sensors. Remove the plastic access panel that is for access to the rollers in the back and has 4 rollers on it. There are two papaer sensors attached to the printer circuit board (PCB). The control arm for the sensor is a small plastic piece that extends slightly into the paper path above the PCB. The plastic can be broken when you are removing a paper jam. I stuck a small piece of a match stick in the sensor to keep it open (as though a wider piece of paper was passing throught the printer). I can't switch to smaller card stock, etc, but who cares, it works.
The copying problem is caused because the C4280 will not scan correctly until after it does the alignment phase.
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It blinks orange

The information below (could not copy illustrations) is available from:

http://support.lexmark.com/index?locale=en&page=product&productCode=LEXMARK_X4650&segment=SUPPORT&userlocale=EN_UK&frompage=null#1

I did a searcfh for 'blinking orange light' in the Got a Question field.


The Wi-Fi indicator light gives information about the status of the printer.
NOTE: Most wireless communication issues are a result of the following:
  • RF interference or wireless signal quality.
  • System of software firewall applications blocking crucial Lexmark software and ports.
  • The router has been reset. A different or new SSID(network name) and passphrase on the router creates a mismatch to those originally configured on the printer. You will need these router settings to reconfigure the printer using the included Setup Utility or Setup Assistant.
  • The printer has been turned OFF for period.
Use the table below to help determine your printer's current status, and refer to the linked articles for additional assistance.


Wi-Fi Indicator Possible communication states
Related Links
Important! This article was disigned for previous generations of Wireless-equipped inkjet printers. Not all article links are current, but they may still provide useful guidance.
pattlnk_4182007_1317-blkmedallion.gif
Off
"I have no wireless capabilities."


  • Initial power-up state.
  • The INA* is not present.
  • The INA is not properly connected
  • The printer power is off
  • Hardware failure
  • USB connection with printer that lacks wireless print server.
Contact Lexmark if this remains a problem. See Still need help? below. pattlnk_4182007_1318-aniorange.gif
Blinking orange
"Printer is trying to connect wirelessly"

  • The INA has been configured for infrastructure, but is not linked to an access point
  • There is a security setting mismatch between access point and router.
  • Interim negotiating status while performing setup procedure.
  • Out of range or interference between printer and access point.
  • Printer unplugged for an extended period of time may cause this to happen.


Click here for 'Printer Not Found or here for an alternative article on 'No communication' issues.
Click here for an article on Signal Strength. NOTE: This article pertains to the X3500-X4500 Series printers but it is valuable for ALL wireless products.
If you are really unsure what has happened:

  • Make sure the computer is communicating over the network.

  • Reset your wireless router (AP) by turning it OFF and ON or
    remove the power supply from the back of the printer and then plug it back in.

  • Follow this link to the Wireless Setup Utility or Wireless Configuraton Utilty to reconfigure the printer.
pattlnk_4182007_1319-orgmedallion.gif
Solid orange
"Printer is not communicating wirelessly"
  • The printer is brand new and has never been configured.
  • The printer is connected via USB cable.
  • The printer is in the middle of being configured.
  • The INA is waiting for an ad-hoc (peer-to-peer*) connection.
* Computer to printer communication without the use of a router.
Need to configure:
Windows XP/Vista
NOTE: These are examples only.
Infrastructure (most common) Click here. Ad hoc Click here.
All-In-Ones (AIOs), also known as MultiFunction Printers (MFPs):
Infrastructure Click here. Ad hoc Click here.
Windows users: The light will not turn green until after you have removed the installation cable!
Macintosh X.3 and X.4

Infrastructure (most common) Click here. Ad hoc Click here.
AIOs (MFPs)
Infrastructure Click here. Ad hoc Click here. pattlnk_4182007_1320-grnmedallion.gif
Solid green
"Printer is connected wirelessly"

  • The INA has been configured and is connected to an access point.
  • The INA is connected ad hoc.



  • For a 'Communication error' with a green light, click here.

  • For a 'Communication error' only after the printer comes out of power saver , follow the below links:

X4800 Series - click here.
X6500 Series - click here.
X7500 Series - click here.

pattlnk_4182007_1321-anigreen2.gif
Blinking green Printer will flash green during a code update. Click here for an article describing how to update network firmware. Or, click here for further firmware code update information.
NOTE: This indicator should not be seen often.

INA = Internal Network Adapter


Trust this is helpful. Note you can download updated drivers and use the Wireless Troubleshooting Guide from this site.

Please vote. :)






7helpful
1answer

Error 950.10 NVRAM Mismatch. Replaced the LCD

If the lcd that you put in came from another printer instead of Lexmark, it will say that because the lcd, riser card on rip board and rip board all contain nvram that has to be matched. an lcd from Lexmark will no have any nvram data and the nvram will be copied from the other two sources upon install. The only way to get the lcd out of another machine is to get all of the above parts from the same printer at the same time.
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try switch off, unplug, hold up and down & reset button at the back, swith on
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I have a lexmark t644 printer and have an error code of 900.44 any ideas on how to fix this

  1. If the printer is currently displaying a 900 RIP Software error, power off the printer and leave it powered off for 20 seconds or more. Doing this will clear the printer's memory.
  2. While the printer is off, clear any pending print jobs from the computer or the network queue. This will prevent any corrupted print jobs from being sent to the printer again when it is powered back on.
  3. Power the printer back on.
  4. If the printer goes to the Ready status, try printing again.
  5. If the 900 RIP Software error returns when the printer is powered up or when you try to print, there is a problem with either the printer, the communication cable connecting the printer to the computer, or with the print job itself. Follow the directions below to check each of these components.
    • If the error appears every time you power on the printer, regardless of whether you send a print job or not, the likely source of the problem is the printer or an option installed on the printer.
    • If the error appears only when you send print jobs to the printer, the likely source of the problem is the computer, a setting on the printer, or one of the communication cables.
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Lexmark x1185 cartridge error msg

Step 1). Try cleaning the gold contacts on the print cartridge and on the printer itself with a pen eraser and a little alcohol.

Step 2). Uninstall the printer software and reinstall it.

Step 3). If the above two steps fail try a new cartridge. If none of these solutions work there is an electronic problem with the printer and it will have to be professionally diagnosed or replaced.

Hope this was of some help to you.

George
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Minolta 2300w

color light has nothing to do with this, first try once more to reinstall drivers, if still shows wrong printer, then you have to upgrade firmware, because if you installed the correct mc2300w drivers and status monitor tell you wrong printer there can be 2 things. firmware is broken or printer/computer usb port is broken. so if you can use another usb port or another computer try it or LPT cable. and as a laast thing update firmware.
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Where did they get the drivers from?
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