Everything seems to be working fine except now when steaming the milk, the milk will splash up out of the container and no froth forms on the surface. I took apart the steam nozzle and cleaned it but problem continues. The manual indicates that if there isn't enough froth that the steam nozzle is clogged or air intake hole is clogged. I didn't see any air intake hole on the steam nozzle and it doesn't show one on the shematic for the steam nozzle. What's up?
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Ummn - something in your Q. seems not right. The milk is not heated directly - its only heated by the steam as it passes by (and picks up) by the milk using a venturi effect - same as a spray bottle attached to a garden hose. You say you have froth - but you can only get that if you have steam... (it does not just blow air thru to create bubbles). So froth = steam & steam = heat... so milk must be hot.
Suggest you check manual for the 'heat' settings for your expresso as this may have been changed. While this is adjustable, the milk is not.
Also always heat your cups before using them - the silver cup 'holder' at the top does a reasonable job but boiling water does far better.
The steam wand to froth milk, you need a certain amount of milk in the cup first, then if you tilt the cup a little towards you, push the steam button and "it should froth your milk right up", but if that doesn't work then I don't know.
If you are getting steam out of the wand I suggest you practice and work ha and to learn how to froth up the milk. The machine does not froth up, it is the operator who does. You basically need to keep the wand just below the milk level and keep moving very slowly up and down always trying to stay below the milk level. If the container is wide you may need to swirl as you moving.
This problem developed on my Sirena machine about a week ago. Stopped
frothing milk, but still produced lots of steam. In fact, it was
splattering milk everywhere, just not producing foam. Cleaned the steam
wand (including air intake) and descaled the machine (even though its
only 3 months old) to no avail. Called Saeco customer support
(1-800-933-7876) and the very helpful rep immediately identified the
problem. Inside the Panarello steam wand is a removable plastic tube.
The tip of this tube should protrude about 1/8" beyond the end of the
steam wand. Mine was not. Using the eraser end of a pencil, I pushed
the inner tube downward into position and, voila, I now have froth
First, check to see if it will pump out steam without a ton of water. If it doesn't, don't use it.
Now, skim milk is terrible for it, the bubbles are too dry and
flavorless. Use 2% milk or half-and-half. It should be cold (very
cold). I put mine in the freezer in a steel frothing container for 5-10
minutes before use. Just barely submerge the wand (about .25") and turn
on the pressure. It should sound like tearing paper (not like blowing
bubbles through a straw). Do this until volume increases to around
double (if you have a frothing thermometer, it should be around 100
degrees F). Now submerge the wand farther and tilt the cup to create
swirling (this is called stretching & sweetens the milk). This
should be done until the temperature is around 140-160 degrees F. Done.
If your machine is no good for steam, there's another way: Put milk
into a steel cooking pot (I use a saucier for large groups) and put it
in the freezer. When very cold (ice forming) put on stove. Whisk
briskly while heating up on medium-high. It will create fine foam &
stretch the milk at the same time. The bubbles will start big, but
become finer as time goes by. I test by stocking my finger in &
going until it feels nearly scalding & remove from heat. Just use a
ladle for he milk & a spoon for the foam.