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Anonymous Posted on Jan 30, 2010

It starts to load then goes to the white screen. No reset method seems to correct this issue.

  • Anonymous Feb 02, 2010

    I have an iPAQ Pocket PC HP 5550. I have tried everything HP has suggested with no results and I don't have another one to flash from. Is there any other way to flash the ROM?

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Rinoo Kumari

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  • HP Expert 2,973 Answers
  • Posted on Feb 03, 2010
Rinoo Kumari
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Carroll,
There could be one of the two problems that you have. Software, means your operating system (I hope so) is bust. And second, the hardware problem (unlikely) which needs the display IC to be replaced. Second is unlikely if you have some display initially and then the screen goes blank.
So, get the operating system (firmware) reinstalled.
All the best.

Ekse

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  • HP Master 13,435 Answers
  • Posted on Jan 30, 2010
Ekse
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Hello The only thing I can suggest you is to reprogram the device (reflash it with another software) if that does not solve the problem then you have a hardware fault that is preventing it from starting up, I had a h3980 myself many years ago and the screen also went white. please post me the details of your ipaq (please confirm the brand and model and your location? US? EU? Asia? Japan?)

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