Hi,
Please check THIS link and let me know if this is helpful to you..
Goodluck..
Hmmm...what kind of sound card you using, Laura?
ok..so you have it set up with the correct connection, right? and you're probably using the sound card that came with the system, yes?
ok..then you'll need to open the control panel, and go to sound settings, and in the master control, you'll see a variety of options for what kind of speakers you are using. Choose wisely..it's likely that the system is set for default stereo, hence your performance as indicated.
got backup for your Gateway?
how do you have the other four speakers connected?
and then there's this link.
http://support.gateway.com/s/issues/1-15...
and finally.
Windows XP
Note: If using Microsoft® Windows® XP Professional, the Windows 2000 instructions may need to be used instead.
From the Start menu, click Control Panel.
In Control Panel, click Sounds, Speech and Audio Devices, and then click Change the Speaker Settings.
In the Sounds and Audio Devices Properties dialog box, in the Speaker Settings area, click Advanced.
In the Advanced Audio Properties dialog box, on the Speaker tab, click Quadraphonic.
Click OK.
In the Sounds and Audio Devices Properties dialog box, click OK.
In the Sounds, Speech and Audio Devices window, from the File menu, click Close.
got it..then it's most likely your sound control panel settings, especially if this is a new expansion of your sytem.
nope..if you are connected properly behind woofer and to sound card, then follow my instructions at bottom of my solution, changing sound settings to quadraphonic.
laura,
if you are connected per the instructions, and your sound settings are on quad, you should be good to go, without the Y connector, which is used when you have two stereo systems, which is NOT the case here.
ok..if you want, I can trouble shoot this one with a shared screen session..
go here first, and get this application, then send me a note through that screen, if you wish to have this solved quickly.
ok..paste or type this in exactly with space..DO NOT hit connect. I'll need the same code from your Share panel, to connect the machines.
2429 6630 1924
ok..hit connect, and then you'll see a request to allow Inbusiness4good to look at your machine..accept that request..you may get a pop up blocker..allow it..
go now..
it's not allowing me to see your computer..did you accept this and allow me to share your screen?
ok..that's really weird..do you use Yahoo IM or Windows messenger?
will you attempt the crossloop connection once again, please?
ok..is it ok to phone you?
you on xp or vista, by the way?
ok..well..you are doing everything correct, per the instructions..two speakers work fine..do you use Yahoo Instant messenger? We could solve it that way.
ok..my Messenger id is InBusiness4Good add me, and lets solve this thang
you are welcome..remember to close this one out with a vote for who you believe helped the most.
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Thanks for the speedy reply...
Don't know what kind of sound card is in there. The four speakers are connected to the subwoofer like this: http://support.gateway.com/s/SOUND/speak...
so you think I need a Y-adapter?
I tried quadrophonic, surround sound, 5.1 surround sound, etc. I doesn't help.
ok it's downloaded... it wants an access code.
8292 8357 4047
Ok so I did that.. I got the request box, clicked OK, but no pop-up blocker, just this box: "Failed to execute the command line: winvnc.exe"
yes.
I turned off Messenger...
It still doesn't work... same message
It timed out... trying again...
I am on the phone line. I have Windows XP.
Same error message. Maybe it's not meant to be?
I have AOL & Messenger installed.
Messenger wants me to add your email address, OR search for you by name (first & last)
Maybe if you try to add my email address...
THANKS FOR ALL YOUR GREAT HELP!!
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