Okay... Let's see if I can help you out.
Yes, your cable modem should have a phone jack on it. Are you sure it's a modem and not a router? Do you have phone service through your cable company? If so, your modem should be phone ready. Just checking..... :-)
The first thing you want to do is get your computer completely set up and ready to run (do not turn on yet). Just make sure all components are plugged in. Everything should be color coded and different sizes & shapes making it virtually impossible to cross anything accidentally. Your mouse and keyboard should be the only two components having the same kind of connection but they are color coded on the connectors and behind the computer too. No worries!!! :-)
Next, get your modem hooked up. Plug in power cord and attach cable wire into the back of the modem. Next you'll need an Ethernet wire to go from the back of your modem to your computer. If you're not familliar with ethernet - it looks like a phone cord only bigger.
Next get your printer wires hooked up to your computer as per directions for your specific unit. Should be fairly simple.
Once you have everything connected, power up your modem. Once it's finished booting up, turn on your computer. Once your computer is completely finished booting up, Turn on your all-in-one. Your computer should now be showing...Found New Hardware. Follow on screen prompts.
I hope this info was helpful to you. If you do need further assistance don't hesitate to ask. If needed, I'll give you my # so I can walk you through it over the phone.
Good Luck!
I am going to bed right now but if you're still needing help tomorrow after 9 or 10 am, you may call me if you like. My # is 337-228-2914 or you can email me directly @ [email protected] .
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Thanks for the help. Sorry you had to write all that. I am fairly tech savvy although you can't really tell from my post. No, there is definitely no phone jack on the modem just an ethernet jack, it is a modem, not a router, there is no wireless. although the phone line is technically through the cable company, it is set up like a normal phone, it doesn't plug into the modem, just a normal wall jack. the computer has a phone jack in it. i tried plugging the phone line in there but no luck. although I didn't plug it in before i turned the computer on, i'll try that.
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