Question about Telebit Refurbished OPEN BOX EXTERNAL MODEM V.25 V.32 LEASE LINE (T3SA)

1 Answer

I have a computer, a all-in-one printer, a phone line, and a cable modem. how do i make this work? there is no phone jack in the modem.

Posted by Anonymous on

  • Anonymous Jan 30, 2010

    Thanks for the help. Sorry you had to write all that. I am fairly tech savvy although you can't really tell from my post. No, there is definitely no phone jack on the modem just an ethernet jack, it is a modem, not a router, there is no wireless. although the phone line is technically through the cable company, it is set up like a normal phone, it doesn't plug into the modem, just a normal wall jack. the computer has a phone jack in it. i tried plugging the phone line in there but no luck. although I didn't plug it in before i turned the computer on, i'll try that.

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Laura Jambon

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Okay... Let's see if I can help you out.

Yes, your cable modem should have a phone jack on it. Are you sure it's a modem and not a router? Do you have phone service through your cable company? If so, your modem should be phone ready. Just checking..... :-)

The first thing you want to do is get your computer completely set up and ready to run (do not turn on yet). Just make sure all components are plugged in. Everything should be color coded and different sizes & shapes making it virtually impossible to cross anything accidentally. Your mouse and keyboard should be the only two components having the same kind of connection but they are color coded on the connectors and behind the computer too. No worries!!! :-)

Next, get your modem hooked up. Plug in power cord and attach cable wire into the back of the modem. Next you'll need an Ethernet wire to go from the back of your modem to your computer. If you're not familliar with ethernet - it looks like a phone cord only bigger.

Next get your printer wires hooked up to your computer as per directions for your specific unit. Should be fairly simple.

Once you have everything connected, power up your modem. Once it's finished booting up, turn on your computer. Once your computer is completely finished booting up, Turn on your all-in-one. Your computer should now be showing...Found New Hardware. Follow on screen prompts.

I hope this info was helpful to you. If you do need further assistance don't hesitate to ask. If needed, I'll give you my # so I can walk you through it over the phone.

Good Luck!

Posted on Jan 30, 2010

  • Laura Jambon
    Laura Jambon Jan 30, 2010

    I am going to bed right now but if you're still needing help tomorrow after 9 or 10 am, you may call me if you like. My # is 337-228-2914 or you can email me directly @ [email protected] .

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1 Answer

I have an HP 2510 printer. I cannot use it to fax because once I plug the phone jack into the printer I get a busy signal. If I plug the jack into a phone, it works fine. How do I get the printer to...


Hi irwinbadin,

HP fax products are designed so that other telephone equipment can be connected on the same line as the fax. The unit must be connected first using a two-conductor fax/phone cable like the one that shipped with the HP product. Using a four-conductor telephone cable may cause problems receiving faxes or calls.

There are two different types of phone cables. There are two-conductor phone cables like what originally shipped with the HP fax product and there are four-conductor cables. HP fax products are designed to work with a two-conductor phone cable. Look at the end of the cable and verify that it has only two copper leads or wires. Replace any four-conductor cables with a two-conductor cable. Only two-conductor phone cables should be used to connect the all-in-one to the phone line.

Figure 1: The difference between a two-conductor phone cable and a four-conductor phone cable
reyjoshua07_5.jpg


Step one: Connect the phone line to the fax
The fax will have two or three sockets (or jacks) for phone lines. Some of these may have a removable plastic plug in them. These sockets will be labeled with text, To Wall Jack , or with a graphic of the wall jack. See Figure 1 below.

Plug the two-conductor telephone cable that came with the HP product into the telephone wall jack. Then, plug it into this socket as shown below.

reyjoshua07_6.jpg


In areas with above ground telephone lines and electrical storms (lightning), it is a good idea to purchase a telephone line surge suppressor and connect it between the telephone wall jack and the fax. This will help prevent damage to the fax from a lightning-caused power surge on the phone line.

Step two: Add other phone-line devices
To connect other telephone devices, use the other socket (or sockets) on the fax. These are identified by text or with a graphic of a telephone and/or computer.

Connect a caller ID unit between the fax and the telephone.
Use the information below that matches the devices you need to connect.

Fax and telephone
Connect a single-line telephone to one of the added sockets on the fax. The telephone will share the same phone line as the fax. See the illustration below.

reyjoshua07_7.jpg


Fax, answering machine, and telephone
When a telephone answering machine and telephone are connected, connect the answering machine to the fax and then connect the telephone to the answering machine as shown below.

reyjoshua07_8.jpg


Fax and computer modem
To use a fax and a computer modem on the same phone line, connect the fax to the computer modem. The modem socket on the computer may be labeled Line or Wall jack .

reyjoshua07_9.jpg


Fax, computer modem, and telephone
To use a computer modem and a telephone with the fax, connect the computer modem to the fax. Then, connect the telephone into the second phone line connector on the computer modem or the third fax socket (if it is available). The image below shows how to connect a computer and a telephone to a fax with two sockets.

reyjoshua07_10.jpg


Fax, modem, answering machine, and telephone
The image below shows how to connect a computer modem, answering machine, and telephone to a fax. Connect the computer modem to the fax, then connect the answering machine to the computer, and finally, connect the telephone to the answering machine.
If the fax has three phone line sockets instead of two, some of the devices can be connected to the other phone socket on the fax.

reyjoshua07_11.jpg


Hope it helps.

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Not sure what the problem is, but from what i am reading i am suprised that anything worked at all. A modem jack in your computer is for telephone lines, and the cable modem needs a cat 5 network cable as well as a ethernet card attatched to your computer. ethernet card in your computer cat5 cable runs from the card to the cable modem. Magic jack requires a usb connection as well as a broadband connection to work.

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Typically, a fax machine is connected directly to a telephone wall jack with a known working connection. Try plugging the fax machine directly into a wall jack first and pick up the handset on the fax machine if it has one. You should get a dial tone. Then try to fax something to someone you know.

The machine can also usually be routed through the modem in a computer by connecting the "line" cord on the modem to the wall jack and plugging the fax machine into the the "phone" jack on the modem. You may need to install the software that came with the fax machine to get this to work.

If you have no dial tone, check the wall jack with a known to be working single line phone. If there is a dial tone, it's something to do with fax machine, the computer modem or the connections.

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1. Please check if your computer have Fax modem.
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2. If yes then , you need to have a telephone cable directly from wall (not the ethernet cable coming from DSL modem), fax works on analog signals which is possible only from telehone line.

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