Question about Canon CanoScan FB620P Flatbed Scanner
I've installed the latest Canon FB620P drivers, etc, into Windows XP sp3; and the scanner WORKS, but the hardware does not display in XP as "installed". System "device manager" displays scanner as "unknown device". I've tried everything! XP re-finds the scanner as "new hardware" with each boot.
If you have the drivers cd, you can try to click on the unknown device in the device manager and then select update the driver by right clicking on the device and then force XP to look at the install cd for the device. It sounds like you are very knowledgeable with computers, so I will not go into great detail, but the device should be “found” by XP if the device drivers are installed in the systems directory.
One thing that I have done in the past is to uninstall and reinstall the device via the control panel or the manufactures install, repair, and remove option.
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Posted on Jan 29, 2010
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