Question about Magicard Alto Card Printer

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My magicard alto prints fine except the color quality is not very great. when i use the color ribbon and print black letters with it the letters come out gray and not black and it has a problem making the hunter green color. it prints it more blue than green.

Posted by kencookjr on


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The printer driver must be set to print text with the K resin panel.
If the text is part of a bitmap image and not a true-type font then it will print from the coloured panels and be dark grey.
To create the correct green on the card you need to change the RGB values so it prints correctly but look wrong on the badge design program. Even different printers print the same colour differently.

Posted on Feb 17, 2010


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Did you notice an error number when your printer tells you that it is out of dye film?
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Hello! I am writting this message regarding with my magiicard opera 100 that does not work. I am using it in school office right now to make student ID cards, however it is not working. The problem is that...

From your description, there are only a few possible causes:

1. The ribbon you have is not the correct one for your printer model, or is not a genuine Magicard ribbon. Where did you purchase?

2. The printer has old "firmware" that doesn't recognize new ribbon RFID tag info. (firmware is an internal program on the printer that should be periodically updated - free download from Magicard web-site: Magicard ID Card Printers Identity Solutions ).

3. The ribbon-sensor has failed (printer cannot see / sense the ribbon's presence).

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Printing in black mono only. A portion of the

Common problem is a dirty card, make sure you handle the cards by the edges and not the surface as oil from finger residue will cause a misprint on that part.

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-- The Pros at

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Really poor quality of the printed picture.

Have you cleaned the printer using a Magicard cleaning kit? Your printer neds to be cleaned using a cleaning kit every time you cahnge dye film to maintain a top quality print.
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Always try replacing the ink cartridges first.

It sounds like the print heads in the 7780 are bad. Don't confuse the ink cartridges with print heads. The cartridges fit inside the print heads. You will need to change the heads. Here is a link to HP's how-to.

Could have the same problem with the Dell.

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Magicard alto

Hi There,

Sorry to hear you are having a problem with your Alto printer.

A common fault is where the dye fil cassette runs out, the user is warned, but they keep clicking on 'OK' rather than opening the lid and checking the film.

To resolve this, first of all, upgrade your printer's firmware to the latest version (V4.06).
You can download this by following the link below;

Enter your printer's serial number in the QuickSearch box at the top right of the page.
You will then be offered the latest firmware version to download.

Secondy, there is a small 'O' ring drive belt for the dye film advance motor. This is behind the right-hand side panel. This belt may have either come off the pulleys, or it can sometimes double back on itself and get trapped. In either case you may need to replace it to be on the safe side.

The Magicard part number is RIO/0037/R

If you contact your local Magicard service centre they will normally stick one in the post free of charge.

I hope this information is useful to you.

With Best Regards,


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Hi, did you try this?

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