Question about Euro-Pro S3325 Handheld Steam Vacuum
I just ordered all the parts I needed. I called Shark Customer Service at 800 798-7398.
Posted on Mar 19, 2008
I have the same model steam cleaner and was looking for replacement parts. I called the following phone number and asked about replacement parts and they COULD help me. Give them a try. http://www.sharkvac.com
For technical support, please call us toll-free at 1-800-798-7398. Hours are Monday through Saturday from 9:00am to 6:00pm Eastern Standard Time.
Posted on Sep 18, 2008
Need a charger
Posted on Sep 21, 2010
S3325 and S3350 are functionally the same product! It's a common ploy by the manufacture to make special part numbers (for the SAME product) when they sell large numbers to Costco's / WalMarts' / etc. so the smaller businesses don't have to price match against the hugh retail outlets... This also means the manufacture doesn't loose any of it's customers (aka outlets) because if the smaller business had to price match, they would stop carrying the product.
It's a win-win for them.. a loose for end customers as we get left out on this confusion.
Posted on Apr 29, 2009
After trying for awhile-here's how to order the accessories needed. I have a canister S3325. I first went under "canister" / than I hit "view details" and the accessories replacement parts were listed on the right hand side. A funny way to get the parts needed. Hope this helps.I love my Shark!
Posted on Dec 17, 2008
Call Customer Service at 1-800-798-7398 or check online for S3300 under replacement parts.
Posted on Feb 16, 2009
I had the same problem. Parts are expensive but they've got you lock in, especially the towels. My wife is going to sew several herself using cheap microfiber towels so I don't have stop in the middle of every job. You can find the parts you need here: http://www.sharkvac.com/productDetails.aspx?ProdID=F%2bTQ%2frBpCD0%3d
Posted on Jun 13, 2009
I found them on sharkvac.com site. I didn't use the model number. I just looked through the steam machines until I saw it and then clicked on it and on the side it has all the replacement parts.
Posted on Apr 20, 2009
Sharks website no longer shows canister steam units, good like trying to find parts
Posted on Nov 17, 2011
Need replacement part the rectangular one for the steam cleaner. Where do I go to buy a new one.
Posted on Mar 17, 2011
I need 7.2 chargerr for shark cordlees
Posted on Sep 23, 2010
Good Luck on getting your parts from Sharkvac.com. My husband placed an order with them on May 23rd for the Steam pocket frame kit # S3300. It is now July 8th and We still have not received the part. The first time I called I was told that they had been on backorder but they had just received some and I should be receiving it soon. After not receiving it I called them back this morning and was told that they are on backorder. They do not know when they will receive them but as soon they do I will be shipped one. Not crossing my fingers.
Posted on Jul 08, 2008
My handle is broken also. I have been using it by putting it directly in to the other part. But I have to get on the floor to do this. Did you have any luck finding the part. I can still use it to steam clean other stuff but I really want it to clean my floor. My son broke it when he put it out in the garage. He hates all my cleaning gadgets. I wrote to them and they told me to call them directly. But I haven't done it yet.
Posted on Apr 30, 2008
I have found the steam pocket towels at www.sharkvac.com parts and accessories model # S3300 find Shark Steam Blaster Hard Surface Cleaner then got to details then scroll down to the 3 steam pocket towels they are $12.95 they are on backorder until March 30 2008 but they have them and other Parts .
Posted on Mar 15, 2008
Tips for a great answer:
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