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I have a lucent 18d partner phone system and I need to get into the hidden extention to change the automated voice message and can I use anyphone or the main one and how do you know what the main Phone is
Re: I have a lucent 18d partner phone system and I need...
Depending on the type of vioce mail you have your administration mailbox is either 0 or 99 with a default password of either 1234 or 123456. Accessing the admin mbox can be done from any extension.
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The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.
You need to press 0 at the voicemaillogin prompt. If you dont have a button programmed you can dial Intercom-7-7-7. If the system is configured properly you will get the login prompt. You can then dial 0# for the admin login. The default password is 1234#
You need to figure out what voicemail you have first? When you dial into voicemail, what does it say? Welcome to Partner Mail, partner mailVS, Partner voice messaging or partner messaging.
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