Hi
This error code indicate that the product has an internal error condition. You need to Reset your Printer:
Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE:
The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (
).
Figure 1: Example USB connection (your product might not look exactly the same as this example)
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Remove the cartridges from the product.
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Wait for the ' Insert Cartridges ' message to display on the control panel.
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Disconnect the power cord from the back of the product.
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Wait 60 seconds.
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Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
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Reinsert the cartridges, and then close any open doors on the product.
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If you receive a prompt to print a calibration page, do so.
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Reconnect the USB cable to the rear of the product, and then try printing again.
Please do rate the solution as FixYa and revert for further assitance.
Thanks
Rylee
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