Epson CX11NF-Vertical line on output of adf... Vertical line appears only on output of adf scanned docs on Epson CX11NF printer.

Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

the ocr sensor in the ADF needs to be replaced, I would recommend replacing the whole ADF as a whole.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

• -Vertical lines only when using the Autodocument Feeder (ADF).
• -Observed with any type of scan job (e-mail, ftp, solutions, fax).
• -However, normal expected output when the page is scanned from the scanner flatbed.

ADF scan behavior

Think of it this way:

• -The page is pulled from the ADF.
• -The moving page slides across an ADF-designated portion of glass.
• -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
• -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
• -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
• -Any ADF scan function now exhibits a vertical line.

Suggested Diagnosis and Fix

Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

• -Clear adhesive tape
• -Glue
• -Ink pen
• -Paper
• -Marker
• -White out
• -Staples
• -Environmental dust or dirt

HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.

Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.

The scanning glass probably needs cleaning.

I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3

Open the ADF cover and clean off the narrow scan glass (most likely has white out on it)

This is usually caused by the grey cable connecting the ADF to the scanner unit. A wire inside often breaks and the cable requires replacing by a technician.

Hello,

Can be a tough one.

1st - Open the ADF & make sure that the 2 little Sensor tabs move freely.

2nd - Lift the ADF & check that the White Plastic Paper Guide is "down in the slot" & not resting on edge of the white flat bed scan pad or overlapping the scan pad.

For some C Error Codes

Check for electrical interference from external devices.
Disconnect the Printer from all devices, and run a test print..


Here are the "c2011 error" fixes per the manufacturer:

Replace the Automatic Document Feeder.
Replace the Scanner.
Replace the Main Board.
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You might try unplugging the ADF & see if you can operate without it.

If you unplug the scanner, the printer might not function.

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Hello,

You stated that the printer doesn't recognize the ADF.

Can you scan with the flat bed scanner ?

As for the ADF, first thing to check is the the External Plug from the ADF to the Scanner.
You have already done this.

Only one other thing.

The external ADF cable feeds from a small circuit board inside the ADF to the Scanner then from inside the Scanner to a socket inside the printer on the Main Logic pcb (ESS) which is located down on the left side behind the small door.

If this cable is partially or completely unplugged from the ESS Main Logic pcb then the printer wouldn't recognize the ADF.

However, this is unlikely to be the problem, UNLESS the printer has been recently serviced and the covers removed. Then this cable could have been moved or partially unplugged.

This internal cable (FFC) is not easy to access. The small, left side door is held by a Phillips screw if you remove the door you can see the Flexible Flat Cables (FFC) up at the top (3 different cables & each is different size). Seeing them and removing/reinserting them are 2 different things.

Also behind the Smaall Door is the optional Ethernet card.

These cables are very fragile, they insert into a special socket with a "press down" sleeve to hold them in place. These cables can be damaged very easily if not handled with some care.

To gain easier access to the cables, the left side of the printer must be removed and this isn't as easy as one might think.

Beyond the above, the official fix is to replace the ADF and/or the (ESS) Main Logic Board.

You might could buy a new CX11NF for what that costs !

If the CX11NF operates ok in all other respects, especially the flat bed scanner, I would just use it as it is.

Good Luck !

After a repair person came and worked on the Epson Aculaser CX11NF, I have vertical line, full lenght across every printed page

Turn off printer and unplug it from power supply.
Check ADF if it appears to be damaged ( open the top portion so that you can check the mechanisms ) unplug the ADF cable from back of scanner and replug it, replug power cable, turn it on and try scanning using adf again.