I want to have an itunes account? - Apple iPhone Smartphone

Try to connect the iTunes store via this link: iTunes Account Billing Apple Support
Under managing your account, you find recover a forgotten iTunes store account name. Click there and they will help you.

You need to create an "Apple ID" at this site: https://appleid.apple.com/account. That will give you access to all Apple products, including iTunes. When that is done, download and install iTunes from this site: https://www.apple.com/itunes/.

Change the Default Email on an iTunes Account
If you want to purchase and download items from the iTunes Store, iTunes requires that you create an account.
It uses the email given during registration as your default Apple ID for logging into iTunes services and for sending receipts for purchases.
If your primary email address changes, you can edit your account information to use a new default email address.

Launch iTunes, and then select "Sign In" from the "Store" toolbar menu.
Type your current account credentials and click "Sign In."
Select "View My Account" from the "Store" menu, type your account credentials again and then click "View Account."
Click the "Edit" button beside your Apple ID on the "Account Information" page.

Type the new email you want to use beside "Email," and then click "Done" to change the default email address associated with your iTunes account.

Changing account information
http://support.apple.com/kb/HT1918



Access an iTunes Account From Another Computer
Your iTunes account allows you to purchase music, videos, and other types of media directly from the iTunes Store, and can be accessed from a number of devices, including your iPhone.
In order to access your iTunes account from another computer, you must enter your account information into the Sign In page of the iTunes program.
Once signed in, you can authorize the computer to play media purchased from the iTunes Store and set up other iTunes-exclusive features, including Home Sharing.

Click "Start" on your Windows PC's taskbar, then click "Programs," "Apple," and "iTunes" to run the program.
For Macintosh computers, open the Applications folder in "Finder" and double-click the "iTunes" icon.
Click the "iTunes Store" tab, then click the "Sign In" button on the right side of the program window.

Type in your registered Apple I.D. email address and password, and click the "Sign In" button.
Click the tab in the upper-right corner of the iTunes Store window with your email address on it, and type in your account password.
Click the "View Account" button to access your iTunes account.
Click the tabs on the right side of the window to access different areas of the account.
Click the "Done" tab to save and exit out of your account settings.

http://support.apple.com/kb/ht2731


Change My iTunes Account Settings
Apple iTunes is a digital media player that you can use to download and play audio, video, podcast and television shows.
It's compatible with both the Windows and Mac operating systems and it can sync its files with the iPod, iPhone and iPad.
Your account settings are used to manage your iTunes account and store your email address, payment information and password.
If you wish to change your settings, you can do so in a few clicks.
Launch the iTunes application on the desktop.
Sign in with your iTunes user name and password.
Click the "Store" link at the top of the screen.
Click "View My Account" type in your password, then click "View My Account" once more.
Click "Edit."
Select the settings you wish to change such as email address, password or payment options by highlighting them and changing the information in the boxes.
Click "Done" when you have made your changes.
Changing account information
http://support.apple.com/kb/HT1918

You need to uninstall the existing iTunes account and get one of your own, you will first have to create a gmail account, then install iTunes account and sign in with your gmail account and get an iTunes card and put some credit on your account and you should be set to jet!

Using a credit or debit card is the simplest way to create an iTunes Store account. However, not everyone has one of these cards. For this reason, Apple offers two alternatives to creating your iTunes Store account without a credit card. You can set up your iTunes account and begin purchasing and downloading your favorite music in only a few minutes.
1. Purchase an iTunes Gift Card. Most major retailers sell iTunes Gift Cards, but you can also order them online. The prepaid amount of the gift card is transferred to your iTunes Store account, which lets you access the funds to purchase music.

If you don't want to purchase an iTunes Gift Card, you can set up a free PayPal account instead. ITunes accepts PayPal as an alternative to credit cards and gift cards. Because you do not have a credit card, you will need a checking or savings account to set up a PayPal account (see Resources).

2. Open iTunes. Click "Store" on the top navigation bar. Select "Create Account." Click "Continue" at the welcome screen.

3. Read over the terms and conditions, then click "Continue" again. Enter your email address. This will be your Apple ID, used to log in to your iTunes Store account.

4. Enter a six-digit password, then enter it again for verification. Create a security question and answer. This is used to help recover your password in case you forget it. Click "Continue" to move on.

5. Scratch off the gray film on the back of your iTunes Gift card. Type the number in the iTunes Gift Cards "Code" box.

If you're using a PayPal account instead of an iTunes Gift card, check the box next to "PayPal" and click "Continue." A web browser window will open. Enter your PayPal account's user name and password and click "Log In." Then click "I Agree." This links your PayPal account with your iTunes store account. Click "Continue to iTunes Store."

6. Enter your full name, address and telephone number. Click "Continue." Your iTunes Store account is now created. You can begin shopping for your favorite music, movies or TV shows.

I hope you find it very helpful.
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http://support.apple.com/kb/HT1920

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If you have forgotten your iTunes Store account name, you can recover it if you have made iTunes Store purchases by following these instructions:
Note: In most cases, your iTunes Store account name will be your email address. You may want to try signing in using your email address as your iTunes Store account name.

1. Open iTunes
2. Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
3. Choose File > Get Info.
4. Click the Summary tab.

The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name."

Try to see first if you have the latest iTunes installed on your computer. If you already have it installed, try to click Store in the left side of iTunes and login in again to your daughter's iTunes account and see if iTunes will turn grey again. If you can login to your daughter's iTunes account and she can see her transactions, account profile, etc., then the account is active and the reason for the grey out screen is because of your iTunes version. If you cannot login, you can try to access the link below to have your account password reset to be able to access it.
http://iforgot.apple.com

If it says that you're account has been disabled and you cannot reset your password, your only option is to call Apple and ask them to be able to access your account again.

You should try this:

Follow the steps below to create a new user account in Windows Vista

From the Start menu, choose Control Panel.

1. Open Add or remove user accounts (If using the Classic View in Windows Vista, open User Accounts. Then open Manage another account).
2. Select Create a new account and follow the instructions to complete the account setup process.
3. Once the new account is created, choose Log Off from the Start menu.
4. Log into the newly created user account.
5. Open iTunes and determine whether the issue you were experiencing persists in this new user.

If still it doesn't work than follow the folllowing steps:

Remove iTunes Plug-ins
Third-party iTunes plug-ins can cause many issues, particularly if the plug-in has not been updated to be compatible with new versions of iTunes. iTunes plug-ins are stored in the following location:
C:\Users\username\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins

Remove iTunes Preference files
Some of the files that iTunes uses to store settings and preferences may be unusable and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:

• C:\Users\username\AppData\Local\Apple Computer\iTunes
• C:\Users\username\AppData\Roaming\Apple Computer\iTunes

Before you can download from the iTunes Store, you must have an iTunes Store account.

To open an iTunes Store account, you must provide a valid payment method, such as a credit card, and a valid billing address. The iTunes Store is not available in all countries. To open an account, your payment method and billing address must be from same country as the iTunes Store you use.


To create an iTunes Store account, follow these instructions:
Note: If you have an Apple ID or MobileMe account, please skip to the next set of instructions.

1. Open iTunes (If you do not have iTunes, you can download iTunes).
2. Choose Store > Create Account.
3. Read through the Terms & Conditions, check the box if you agree to the terms, then click Continue.
4. Complete the form to create your free Apple ID (the login you will use with the iTunes Store).
5. Provide a valid payment method and billing address.
6. Begin shopping from the iTunes Store.

To create an iTunes Store account using your MobileMe account or an existing Apple ID, follow these instructions:

1. Open iTunes (If you do not have iTunes, you can download iTunes).
2. Choose Store > Sign In.
3. Enter your MobileMe account or Apple ID, then click the Sign In button.
4. You will receive a message stating that the ID you have entered has not been used on the iTunes Store before, click the Review button.
5. Read through the Terms & Conditions, check the box if you agree to the terms, then click Continue.
6. Provide a valid payment method and billing address.
7. Begin shopping from the iTunes Store.