Kenmore elite he 4t washer

The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

F11 means Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
I work with electronic based equipment often and have noted over the years that harness connections on equipment that vibrates moderately tends to loosen their connections over time. I therefore approached this problem with this in mind. I completely tore down the entire unit, carefully checking each and every component as I went. In all, I found nothing out of the ordinary. I therefore took measures often required of electronic equipment at work. I used a pick to pry the metal prongs on the wire harness connections so that they would more tightly contact the control board.

If you remove the tip cover of the washing machine the control board can be found right in the back, center at the top of the machine. Remove the harness connectors one at a time and carefully exercise the connections toward one another to reduce the gap between them. Keep in mind not to tighten to the point that there is not a gap between them. Remember that these must slide over the edge of the board without becoming distorted, bent or broken.

Step #1 of course should be to limit or reduce the vibration of your machine as much as you are able. Make sure the machine (and floor) is level. There have been some good postings about the use of rubber mats that can be purchased from your local stores and placed underneath of the machine feet.

Step #2 would then be to tighten the connections of the wire harness. Disconnect power! Use extreme caution!

Be advised that I would never tell anyone to jump into this if one does not know what they are doing. Failing to work on any type of equipment can be dangerous or even fatal if one is not familiar with Safe Work Practices, such as disconnecting power cords and checking that the power source IS disabled. Find someone you know who does well with this type of work and let him/her perform the task for you. If this isn't possible, call for the technician. Keep yourself safe at all costs. After all, it's only a washing machine. Your life and limb is worth much more than this!

Hope this helps!
Eagle338!

I believe it means motor control unit failure. Make sure nothing is plugged into same circuit unplug unit for 10 min. and try again . If it still does not work you will need a tech

Try this site:

http://adsisecurity.com/KenmoreWasher.htm

I believe that is a fault for the door lock malfunctioning or not shut all the way.

the f stands for fault and dl stands for door lock

"dL" indicates Door Lock Failure: dL flashes if the following conditions occur:
Door lid is not closed completely due to interference.
Wash media buildup is preventing the lock bolt from extending.
Machine/motor control detects open door lid switch when attempting to lock.
Machine/motor control cannot determine if door lock is in a locked state.
Check for lock interference with lid or lock bezel

you have bad communication ,,between the control board and themotor control board..,,check for a lose harness at booth ends

I am getting an f 02 error

I have the same problem