Pick up call from another station without a group

It might be that your pick up key is mislabeled/programmed. Press feature * 0 then the pick up key to identify what the feature is on the button. If it's not pick up, exit out of button inquiry press feature * 3 the button you want to program (pick up) then press feature 75 That will program it as a group pick up key

These systems have manuals for a reason. The unprogrammed system has no ICD group assignments. When you put the phones and the ring preferences into the groups, the phones will both blink and/or ring on incoming calls. By default ICD group 1 is 600.

Carl

more than likely your not in the same pick up group as the phone that is ringing. Instead of setting up pick up groups you could use feature 76 (directed pick up) if you know which set is ringing.

A Panasonic TDx system has 2 types of call logs, one personal for the set, and one for the ICD group.

Pick a spare button, press PROG, the button, and dial 54 STORE.

If you had incoming: 00x on your display, that button will light and you can now press it to see who called. Your Navigator UP/DONW key will step you forward or backward through the log. The LEFT/RIGHT key will display the 4 lines of the display if you're not using a 7636 phone.

If you want to see incoming calls to a particular ICD group, pick another button, and dial 54 plus the ICD group number. For example, I used 100 as my ICD group (now 600 by default). I have 2 buttons, one logs my extension calls, one displays the system calls.

Carl

Get a copy of the manual here

http://www.cactcom.com/Manuals/Vodavi/Vodavi%20DHS/Vodavi%20Starplus%20DHS%20Installation%20And%20Maint%201995.PDF

Looks like you can group the stations together and then any one of them can answer incoming calls. See page 45 or so.

Sounds like you have several issues here...Time & date is set by entering the DB Administrator, then using the code 08-14. Feature69 defaults a set, not the time. The incoming display is normal, as you are a member of the first UCD group. When you pick up the phone, it shows ICM because you are in intercom mode. There are 3 different ITCM modes: green, red, blank. Your extension button lights red because it's an indicator that you are on the phone.

try 408

That's what happens when you plug in the system and don't program it. You need to review ICD groups.

By default, the phone connected to the first extension is the master phone and the only phone that rings.

Carl

Ascertain from your system administrator the directed call pickup feature access code, this will allow you to pickup any ringing call as long as you know what ext number is ringing.

You will need to talk to the phone administrator. It needs to be set up in system admin.