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Posted on Feb 15, 2008
Answered by a Fixya Expert

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Xbox 360 tray wont stay shut

Disc tray wont stay shut

1 Answer

Anonymous

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  • Master 4,402 Answers
  • Posted on Feb 15, 2008
Anonymous
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I just solved this problem, very simple actually. Possibly can happen when the drive WILL close, but then loud noise as it tries to spin the disc up. Open the drive up (4 little screws on the bottom) and lift the lid up. If you look on the top white magnet spinner, the bottom side of the magnet system broke off of the disc motor. It will look like a little metal ring stuck to the white spinner thing whatever it's called. I popped that off and examined it, then used some krazy glue to stick it back on the motor spindle and it's away and going now. The reason the drive will not close, is because when the little magnet first breaks off it can get misaligned then when it tries to shut it gets in the way. The MAY be the cause to the problem. I fixed this issue today with mine, hitachi drive.

2 Related Answers

Anonymous

  • 6 Answers
  • Posted on May 28, 2009

SOURCE: Xbox 360 disk tray wont stay shut

My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

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Anonymous

  • 75 Answers
  • Posted on Oct 05, 2010

SOURCE: my xbox 360 disc tray

you can fix this problem by your own by using repair guide........
click here to download repair guide,,,
you can use it on your future needs...............

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My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.
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you need to send it off to get repaired
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A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX
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Listen to it when you put a disk in, does it sound like it is still trying to load?

More than likely it is not loading completely. The loading mechanism is out of time. Jumped a tooth on the loading gear.

Need to be re timed.

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