Can't load music onto my sansa e260r

Hello,

Firmware on the player can be reinstalled in 2 METHODS.
In both methods the player should be in USB connection mode MSC = recovery mode.
How to switch the player into MSC mode:
0. Player not connected to a computer.
1. When the e260R is not OFF, on the player press and hold the
Power/Menu button for 15 seconds to turn the device completely off.
2. Slide the Hold switch, so the orange portion shows.
3. On your PC, double-click My Computer
4. On your Sansa player, press and hold the REC button while connecting it to the PC.
5. Release the REC button when a 16MB-FORMAT drive partition appears under My Computer.

On a computer running Windows, you can use the Sansa Firmware Updater to get an automatic download of the firmware for the e260R.
How to use the Sansa Firmware Updater [METHOD 1]:
http://kb.sandisk.com/app/answers/detail/a_id/306
If not installed yet, get the Sansa Firmware Updater to download:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe
Right click the link above and Save target as... ; save the Installer to a location on your computer, install and run the updater on your computer. Select Firmware in the updater and Download Now, to start downloading the software for the player.

When you prefer to download manually or if you have another operating system, the firmware can be downloaded from the forums site [METHOD 2]:
http://forums.sandisk.com/sansa/board?board.id=e200R

if you still have the software that came with it (and installed) plug your sansa into your computer....the software should recognize it...then look for a button that says "repair" or "format" im not familiar with the exact program but i know your problem all too well...*shudder* what that will do is it will REMOVE all the songs from the sansa...but if their still on your computer you should be fine...then it reinstalls the firmware(the codes and software that make it work) then you just have to re-addall your music and your all set :) if this doesnt work feel free to repost here :P

There are only two things I can think that would cause this:
(1) The players file allocation table has been corrupted. The solution to this is refomat the drive and reupload the music.
(2) That the software that you are using has changed the format. This happened when I installed ITunes. It converted the music all to another format. If this is the case, copy the other player back to your drive and then upload the music back from that player.

Through the menu system on the Sansa, change your transfer setting from MTP to UMS. When you connect your Sansa, you should now see a drive in My Computer into which you can drag and drop music files.

Open Windows Media Player with the Sansa connected.
Open the Songs folder that is underneath the icon of the sansa player. Left-click a song, and hit the Delete button on your computer's keyboard.

Comment by moche, posted on Feb 09, 2008

check if the format of the music is in mp3 format this happened to me and i was told to change the format, see if this works.

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Check your manual or contact makers web site - there are many variations on types of players

Go to best buy.com then under music & movies click music then put vou mouse arrow on digital music then click Best Buy Digital Music Store then click Access to unlimited music › then there u go create ur account