When I try to put pictures on my computer a message pops up saying "An error has occurred during hardware installation. Your new hardware might not work properly." I have been using the Cyber-shot Viewer program for a few years, this just recently happened, I tried uninstalling and re-installing the program but it didn't do anything, still have the same problem...What Do I Do??? :(
I actually htink the problem is with your camera.
There might be a problem with the communication between the camera and your computer`s usb port.
Check if the camera connects to a friend`s PC. If it does, you need to take the camera in for service.
9 times out of 10 I have found a shorted fuse on the main baord to the usb port. This should be a inexpensive repair, unless you need to replace the main baord. In which case first determine the value of the old camera versus a new model.
Good luck.
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when I try to put new pictures on my computer a massage pop up on my computer saying no new pictures or videos were found on this device
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