Hi,
This issue might occur due to an unsuccessful alignment process.
Make sure that you complete the entire alignment process that is print the alignment sheet and then scan it through the scanner.
You may follow the following article as well:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01336348&cc=us&lc=en&dlc=en&product=428800
You may find the product manual here:
http://h10032.www1.hp.com/ctg/Manual/c00366227.pdf
Also if you want to skip the alignment ,try holding the Enter button down and pressing Setup.
Thanks & Regards,
Techbuddies247
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