Question about Maytag MDB9600A Jetclean II Built-in Dishwasher

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My maytag dishwasher will run thru the cycles but it will not drain. It is not clogged. It tries to drain and it makes a strained sound but nothing happens. MD#mdb7100aww

Posted by jklittle on

  • Jeff Gaines Jan 20, 2012

    have similar issue with my mdb7100 unit. After breaking it all down on the inside and removing the motor, cleaning and putting all back together - still didn't want to drain when I pushed drain button. I tried doing a "rinse." It ran thru a rinse so I knew the motor worked at least in one direction. Then it drained!! I tried the short wash, that seemed to work. Odd machine. Maybe the control board is acting up.

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  • 382 Answers

Check your float valve to make sure it is movingt up and down.If it is then check your float relay switch

Posted on Jan 23, 2010

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1 Answer

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okay check all your jets carefully where the water sprays out. make sure nothing . is clogging these up.and you say it's very loud could be the pump could be now. but also could be your filter on the bottomc of dishwasher. sounds like your pump is straining like someone gasping for air well same thing if it's not sucking it out your just useing the same water over. some dishwasher you pull out the bottom rack then check the screen around the jet. make sure it's clean. or go to walmart and there is some dishwasher machine cleaner that bleaches out your dishwasher try this also run thru twice if needed NO DISHES!!!

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The dishwasher really shouldn't pass any particles near large enough to clog the drain hose. It sounds more like a mechanical issue. Check the circuit breaker to make sure it's not tripped. See if you can hit a cancel button or something to make it drain. Try to run another cycle. If the computer is stuck or acting funny, trying cutting the power for a while, holding down a stop/reset/cancel button, or running a cycle that you don't usually run. I had this kitchenaid that would randomly refuse the normal wash cycle, but would run fine when you ran rinse only or something, then regular wash and everything would be fine again too. If the line somehow is clogged, there's a good chance it's right where the hose connects to the disposal or drain pipe.

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try using a dishwasher cleaner, u can find it at walmart or your local supermarket. I found "dishwasher magic" is Wia good brand. U could also try several packets of lemon koolaid mix, the stuff in the small packets without the sugar in it. Run a complete cycle with the hottest water possible, and no other dishes in the washer. Make sure to read the directions on the bottle of dishwasher magic. hopefully these cleaners will clear out any deposits that are blocking your system. U might need two run a second cycle to clear out everything. If this does not work, and your washer still does not drain properly, your pump may be malfunctioning. Remember to make sure u load your washer correctly too. Which ever rack u put your plates on, make sure they are all vertical, and everything else on that rack should be loaded the same way. this will allow water to easily shoot thru to the second rack of your washer. u can load your second rack however, just make sure nothing will be hitting the water jet blade and prevent it from rotating.

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Hello buzzy220,
If you have water remaining in the bottom of your dishwasher then I would check the following:
  1. The drain filter screen is free from food byproducts that might limit drainage.
  2. The drain line exiting the dishwasher itself.. is it kinked or clogged?
  3. If your drain line is plumbed into a garbage disposal side entry, is that clogged or your house drain clogged?
  4. Is your dishwasher pump contaminated with sediment or anything that would limit its ability to pump?
  5. Are the water lines that come into or out of the pump blocked, damaged or restricting water flow?
Those are the main reasons areas of concern to investigate.. BTW, your drain line exitting the dishwasher should be routed up high and down into your sink drain system or thru the garbage disposal tap so that you have an air gap as 20YRSEXP was inquiring about..

You can run a simple test to verify all this..
Detach your drain hose from the house drain system ( from the garbage disposer or sink drain.. then route that into a rubber barrel ( be sure to keep part of the house up around the height of the countertop when you do this.. )... You should see a fairly robust flow of drain water into it when the system functions properly.. I would encourage you to run this test with no dishes inside it,.. This test will tell you if the restriction is in the dishwasher or house drain side..
Hope this helps you..
Regards,
Rick

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1 Answer

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It may be a water pump issue. You need to run it through a cycle and listen to hear if the pump is trying to run when it should drain. If you hear the pump running, but nothing is draining, you likely have a clog somewhere either going to or in the drain hose.

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1 Answer

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sounds like the hose is clogged... i used to fix these.
first check to make sure the drain inside of the dishwasher (located on the bottom usually towards the back) does not have food clogging the drain. if there is nothing there than its more than likely a hose underneath the dishwasher. make sure you turn the water off before trying to fix this.

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