I have problems when turning the camera on and preparing to take a picture - the viewfinder is totally blacked out. I have a brand new digital camera battery installed.

Try the following: 1. Make sure you will install a new or fully charged battery/batteries into your camera. Please use lithium batteries Ni-Mh or rechargeable Batteries (2000 M.Amp or higher). 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera 3. Turn on your camera without the memory card. (If it works then it?s your memory card that is faulty) Please also try to upload new firmware: I doubt that it will solve the issue, but the alternative is a repair. Connect the camera with the computer. Turn the camera on. Click onto the link and follow the instructions. http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=6607/6614&product=EKN029416 If successful please give me the feedback as a rating or recommendation. Thank You