Our HC-P4241W has an image displacement(shadow behind everything) and there is a burning smell

Your Convergence output is burnt.DONT turn that TV on until convergence IC's are replaced,orange glowing inside that you see it is resistors that overheating and burning.Unplug TV from outlet before more damage is done

Your Convergence Ic's need repalced. There are 2 of them and they are soldered in.

These sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the picture to look normal. When its out of alignment the video will look 3-D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

Convergence problems are very common on all Projection TV sets including Sony,Samsung, JVC, Philip Magnavox, Panasonic, Akai, Pioneer, Hitachi, Zenith, and others. You can get a convergenece repair kit wiith instructions from the links below.

Here are some of the most common problems with these sets...

Problem #1) Convergence

Yours may have one or more of the following symptoms

• Screen Looks 3-D
• Colors wont align
• Screen may look distorted or warped
• No Audio/Video - makes a chirping sound.

Problem #2

Another common problem is dull or washed out video.
Your TV may have one or more of the following symptoms....

• Dull looking picture
• White looking picture
• Halos around objects
• Red/Orange looking picture

You can see some more examples and find a fix here
http://www.fixya.com/support/r2861467-solution_video_looking_whiteish_dull

try vancebaldwin.com if you know what board you need, or pts electronics but you need the part #

press mute 183, if it isn't 183 it's 138.   You will see a large grid which you get the fun of adjusting, it's tedious as all get out! Enjoy!

you need a convergence PCB. your model uses the type 4 samsung convergence PC Board. You can get a new replacement at the following link and they provide free tech support and free shipping. Here is the link.
http://servicemanuals.vstore.ca/

http://www.fixyourowntv.com/projectionclean.php

you need to replace STK 392-110s these are your convergence chips and will cause this problem some are stk 120s 150s,up grade to 180s.

First off, do you not know Internet etiquette? Caps are considered yelling or shouting! So please! head You have the typical convergence failure of the convergence correction IC's. They BOTH need to be replaced. If you have no solid state printed circuit board experience, play it safe and call in a pro to assist you in this repair. Good Luck

explain what the picture looks like? Does it look like the edges are in 3-D?