Our tv is doing exactly the same thing. Have you tried any of these solutions yet? Did they work?
Easiest things to check first:
Are your remote controls working: check batteries; check infrared on remotes by viewing with camera phone/camcorder; make sure your remotes are programmed properly for the device.
Another option: do a hard reset of your TV-unplug it and let it sit as indicated in the manual; then turn it back on.
Another option: unplug the TV and use an air-can and thoroughly dust ALL the component input/output access points on the TV. Turn the TV on and see if this works.
Another option: unplug the TV and connect standard 1/8" headphones in the output of the remote OR headphone jack on the TV [try both]. Turn the TV on and see if this helps.
Finally, if these steps do not work: unplug the TV and let it sit for a good hour. Open up the back panel carefully and air dust the remote control sensor. If this does not work, change the remote control sensor.
Hope this helps.
Setup
The Setup menu allows you to access the GUIDE Plus+ system setup information. To access the
Setup option:
1. If the GUIDE Plus+ system isn't on your screen, press GUIDE on your remote control.
2. Press MENU to select the Menu Bar.
3. Use the right arrow to highlight the Setup menu selection.
4. Use the up and down arrows to select Change system settings, Review options, or
View demo.
ā¢ Change system settings Confirms the settings you completed in the GUIDE Plus+
system setup are correct.
ā¢ Review options Displays the GUIDE Plus+ system auto display options.
On Automatically displays the GUIDE Plus+ system when you press the ONā¢OFF
button on the remote control.
Off Disables the GUIDE Plus+ system from being displayed when you press the
ONā¢OFF button on the remote control.
ā¢ View demo Runs the GUIDE Plus+ system demonstration
Note: If you have not completed your GUIDE Plus+ system setup, these options will not be available. A
screen will prompt you to complete your setup.
Getting In & Out of the GUIDE Plus+ System
To enter the GUIDE Plus+ system:
ā¢ Press GUIDE on the remote.
ā¢ Press and hold MENU for 2 seconds on the front panel.
To exit the GUIDE Plus+ system:
ā¢ Highlight a program and press OK to exit the GUIDE Plus+ system and tune
to the channel.
ā¢ Press GUIDE to exit the GUIDE Plus+ system and tune to the channel
displayed in the video window.
ā¢ Press CLEAR to exit the GUIDE Plus+ system and return to the original
channel
OK.
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