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Please try to change USB port in Backside of your Desktop PC....
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Software Uninstall your existing software. Download new software from http://www.goaiptek.com/drivers/driverfiles/minixp_1.5.zip Unzip. Install the new software but DO NOT CONNECT THE CAMERA UNTIL INSTALLATION IS COMPLETE.
Camera Remove any batteries. Set switch to 'On' Set Mode to Video When software installation is complete, plug in camera to PC with USB cable supplied. Run installed program on PC. The Mega camera screen will appear. Click on 'Live'. Your camera picture should appear on the screen.