I get the following error STOP: 0X05001309 when I shut down my Dell e6400. I suspect it has to do with pointsec. Any suggestions on how to resolve this?

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You have to remove file prot_2k.sys from Windows/Drivers folder. It solve this prolem with lue screen after shut down, stand by.

Posted on Apr 09, 2010

Anonymous

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I have symantecch antivirous corporate edition on my laptop running on Window XP for eliminating virous.Now wnever start this , a message comes" stopped by user" & does not scan for antivirous work.Pl advice , should i reinstall antivirous software or something else has to be done.However it does upgrade whenever I initiate that.
G.P.Sinha

Posted on Jun 20, 2010

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albrechtchri,

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