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I get the following error STOP: 0X05001309 when I shut down my Dell e6400. I suspect it has to do with pointsec. Any suggestions on how to resolve this?

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You have to remove file prot_2k.sys from Windows/Drivers folder. It solve this prolem with lue screen after shut down, stand by.

Posted on Apr 09, 2010

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I have symantecch antivirous corporate edition on my laptop running on Window XP for eliminating virous.Now wnever start this , a message comes" stopped by user" & does not scan for antivirous work.Pl advice , should i reinstall antivirous software or something else has to be done.However it does upgrade whenever I initiate that.
G.P.Sinha

Posted on Jun 20, 2010

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0helpful
1answer

I have no password for my dell that has point sec security

A second-hand computer with PointSec encryption... sounds very suspiciously like stolen goods. Most folks who are aware of security enough to use PointSec would have formatted/wiped the drive and re-installed the original OS prior to sale. (Which is what you will need to do to use it)
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Hello i have an HP windows 7 i turned it on and it goes to blue hp screen and freezes up

A blue screen error usually comes up on Windows 7 when there is a serious hardware or software issue that may be causing Windows to Shut Down unexpectedly. At times, a message may also come up on your screen saying "Windows has been shut down to prevent damage to your computer."

To troubleshoot this issue, you may need to try out multiple troubleshooting options to detect whether the issue is with your hardware or software and to resolve the same as per the recommended procedure.

To know more about your troubleshooting options to get rid of blue screen error, you need to refer to the following Microsoft and HP support pages:
http://windows.microsoft.com/en-in/windows7/resolving-stop-blue-screen-errors-in-windows-7
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00372711#N182

The above troubleshooting steps may also help you to resolve the freezing issue. If they don't, please let us know so that we can suggest you additional troubleshooting options for the same.

GuruAid.com
0helpful
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Have to reset screen resolution every time

albrechtchri,

To resolve this issue you may want to reinstall the video card drivers into the system. This should resolve you having to change the resolution every time you start up the computer. If you need to download the drivers for your Latitude E6400 you can click the link below and choose the the video card that you have installed in your computer.

Dell Latitude E600 Driver Download Page

Thank You,
Dell-Jesse L
Dell Social Media and Communities
3helpful
1answer

I can not setup windows xp in my dell latitude e6400 laptop.I set BIOS (F12), select "System Configuration", "SATA Operation" and i change it from "IRRT" to "ATA. But no work.When i start windows xp setup...

Try this hints:
1.Press F2 to enter BIOS on start up
2. Expand Drive section
3. Go to SATA Operation
4. Check and change from Raid Auto/ AHCI to Raid Auto/ATA

Good Luck
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My dell lattitude E6400 laptop is not shutting down

clean the registry...use Tuneup Utility...or Registry cleaner
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Needing master password for Dell Latitude E6400

Do you mean the BIS Password or the Administrator Password?
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Blue Dump error "0x05001309"

what does this have to do with winfax?
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