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Machine error 41 is "defective print head".Try to turn off the printer and wait 10 min.Then turn on, if the error continue showing your printer need service.
At the brother site. Click Product Support Then Your language, which for me was US English. Then click MFC then scroll down about 2/3rds the page you will find the MFC 420 CN Click that, than click downloads. The drivers , utilities and firmware for the MFC are all there.
Error 41 -The head drive voltage has not been turned from Low to High within the specified time. Check: � Carriage ASSY � Main PCB � Print head unit � Power supply PCB
Send it back. The printhead voltage is innnnn disorder. Netxt will be Error 41 (Every Error starting with 4 means probs with printhead and in 99,9% the head has to be changed and cant be fixed!)
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