My kitchen aid side by side ice maker works fine but the ice dispenser doesn't. I can hear a sound and a click when I push it and the dispenser flap works but no ice will come out. Water dispenser works fine.

The solenoid that opens the flap is not working. You'll need a repairman to get to it .

On the left side there is a small hinged cover used by the IR ice level sensor you need to push in on that door and then you can open the ice maker cover flap

You have a defrost issue. This link will aid you in diagnosing and parts.

https://www.repairclinic.com/RepairHelp/Refrigerator-Repair-Help

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

You have an object jammed in ice makers path. The freezer door has something on it that is pushing into the ice maker perhaps.

Many Kenmore side-by-side refrigerators have an ice and water dispenser installed on the outside of the freezer door. The ice dispenser has a flap that opens to allow ice to be released, and closes after dispensing to keep the cold air inside of the freezer. The dispenser flap is opened and closed by a solenoid, that when energized pulls the plunger attached to the flap, opening the door. If the flap stops opening and closing, it is likely due to a faulty solenoid.

The ice maker not making ice : ---

Its the problem of water inlet valve. It's a dual valve. This valve has two tubes in it. One for water dispenser and one for ice maker chamber. The one side of valve is working, but other side of the valve is not working. The valve is got stuck in one position

Click this link below to troubleshoot the problem: ----

http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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This will help. Thanks. Helpmech.

First the arm has to be in the down position. It sounds like you said theres water in the ice maker. If thats the case then it should have frozed. The ice cannot drop unless the ice maker heater comes on. Then the ice maker scoops the ice and drops into the resoviour thingy. If you have ice in the ice maker tray but no ice in the bucket then the ice maker is defective.

The four prong (flat) plug to the ice maker (in the freezer compartment) in my Whirlpool Gold SbyS Refrigerator; should I be able to test for 120 Volts with a tester, should this plug be 'HOT"?

The flap may be getting stuck on the ice guide which is mounted on the arm you push in th dispense the ice . ( pt # 2180224 ) . Try pushing the arm in and look to see if the flap is catching on the clear plastic piece .

Sounds like a water valve problem to me. Force the ice maker to cycle. (turn it off and let it get cold for at least an hour then turn it back on). Test for voltage on the ice maker side of the valve. The valve is usually in the back near the floor. Just follow the water line. Another solution. switch the wires on the water valve. then try the water dispenser and see if it makes the ice maker fill up. See if when the ice maker cycles water comes out the door. If the ice maker causes water in the door , replace the valve, If door switch causes ice maker to fill up replace ice maker again.