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Posted on Feb 13, 2008

Sansa e260R every time i turn it on it says your subscription has expired connect to pc. i did that and nothing happened and there is a little red dot with a - in the middle of it whats that about. please i really need someone help ASAP.

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  • Contributor 54 Answers
  • Posted on Feb 15, 2008
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Joined: Feb 12, 2008
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Try putting it in recovery mode. to do this just plug it into ur computer, push hold button so orange is showing then hold record and power button down at same time. it should work

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Related Questions:

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1answer

My sansa clip wont play the songs it says synchronize with music subscription why

If your device can play some songs before, then it appears "...subscription..." meaning that Songs are protected or expired. You used Rhapsody to sync songs before? If so, trial expired or after 30 days the songs expired. Therefore, you need connect your device to Rhapsody do subscription.
Good luck
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Music that I've paid for won't play.

Go to this guys tip posted here on this site, his tip helped me understand this problem. Solve your MP3 Player Connection Problem.
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I will not let me play but one song at a time, it keeps saying that "my subscription tracks have expired" and to connect to my pc... but when I do, nothing comes up to help. How do I fix that?

My wife had the same issue. With hers we just reconnected the player to the pc and opened the napster or whatever program used to load the music. Once they synced up the message went away.
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Well i had the mp3 player for about 2 months and now it says "your subscription has expired. connect to your PC." then it says "synchronize to continue your music subscription" would i still be able to...

I actually had that same problem. You got it from Best Buy, correct? What happens is the trial for the Best Buy Rhapsody downloads expired. That basically means that all of the music files you downloaded from there have been locked and you can no longer listen until you purchase a rhapsody subscription. What I did when that happened to me was to delete all of the songs and just reload everything. It's rather inconvenient but it does work. For future reference, it's a lot easier to just never try out that trial because erasing it is quite a challenge.
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Trying to synch my SanDisk MP3 player to Rhapsody

This player is a little goofy. The normal method to synchronize is through Windows Media Player. But if you go for the Rhapsody subscription, you have to also sync the device through Rhapsody.

-Tha Mp3 Doctor
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1answer

Sansa e250 keeps saying "SYNCHRONIZE TO CONTINUE YOUR MUSIC SUBSCRIPTION"

Here's the deal with WMA files - once your subscription expires (or really,  the license on the WMA file expires) - you will have to renew your music service subscription or the song will no longer play on your device. 
Use Mp3 format songs - they'll never give you this problem.
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License expired

I have the same problem as well, if you downloaded your songs through a subscription service such as Rhapsody, you may have to connect the Connect to the PC with Rhapsody running. Sansa suggests connecting to one of Yahoo!'s services with the WiFi. This usually works for me, but it hasnt been recently.
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Red Circle with a white dash to the left of the battery status icon

Red Dot with dash means that your subscription (Rhapsody) has expired and there may be music that cannot be played on your player. A green dot signifies subscription OK
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Needs to sync

When you first synced your Sansa Clip to the initial computer, you probably synced it (knowingly or not) with a music subscription service such as Napster or Yahoo. If the subscription has since expired, you will get this message. Alternatively, if you tried connecting the Sansa player to another computer which does not have the aforementioned music service, the Sansa player wants to verify that your subscription to the service is still good. The best solution is to hook the player up to the original computer, and resync it with Napster or whatever music service you were using by opening that music service's program. Most of the time, when you connect the Sansa player to Windows XP, Windows will prompt you: Windows will ask what you want to do with the device. Instead of "Take No Action," just sync the player with Napster (or whatever music service you have a subscription to) - Windows will give you this option. If you music service subscription has expired, a more deatiled process may be required which falls outside of the scope of this solution. Try this suggestion first - if it fails, e-mail me back (don't send me a personal e-mail - reply through the FixYa website - I want documentation of everything).

-Tha Mp3 Doctor
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Will not play purchased yahoo music

Check your manual or contact makers web site - there are many variations on types of players
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