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Posted on Jan 21, 2010

Hi! When I transfer a call to another station (and there is no answer on the other side) how can I get the call back to me? (To say the caller, that there's nobody on that station he/she wants to) SPA9000/spa922/spa921/spa901 Thanks a lot! Norbert

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  • Posted on Jan 22, 2010
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Hi!
On the spa922 soft menu named Bxfer, if the callee is not there the Rediel soft menu can take the call back to me.

Thanks
Norbert

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Related Questions:

0helpful
1answer

When a call comes in and I transfer to my boss' extension, incoming calls do not come through, caller states phone keeps on ringing. Also on that same extension calls do not transfer to voice mail.

  • Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
  • Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
  • Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.

  • Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
  • Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.
1helpful
2answers

How do I transfer calls to another extension when not answered

Hi

Go to phone menu select setting>call>call divert>and select "divert if not answered' option and when you not give the answer to you caller automatic you call in transfer to you divert no.


If my solution fix your problem give the thumb

Cheer
Jun 21, 2011 • Cell Phones
0helpful
1answer

How can i transfer calls from one phone to another?

First make sure you give each phone an ID on your system. You do this by going into the menu and go to phone options then scroll down to phone ID then press the intercom station button you want assigned for this phone. To transfer call: With caller on the line just press transfer then the intercom station button of the room (intercom station) you want it transferred to. If it is not answered in 45 seconds the extension stops ringing and call is placed on hold
0helpful
1answer

How to use the to transfer phone calls

Call transfer on Norstar phones works by:

  1. Answer call
  2. Press the [Feature] [7] [0] (or simply press the [Transfer] button below phone display)
  3. Dial the number where you want to transfer the call
  4. Stay on line if wishing to speak to the person
  5. Press the [Rls] button to complete the transfer
  • If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back.
  • Note: Use Link to transfer callers to a telephone number
0helpful
1answer

How to transfer a call

While on the call press the transfer button (above the hold key) and the extension you want to transfer to.If you want a screened transfer, wait til the extension called answers,and ask if they wish to talk to the caller on the line. if they dont, pick up the caller off hold. if they want to talk to them hang up and they'll recieve the call. If you want to blind transfer, hang up after you dial the extension and they'll get the call without screening.
1helpful
1answer
0helpful
1answer

Cannot forward call

You need to create a call group for transfering. Secondly, you need to configure the caller id within the fxo module.
0helpful
2answers

How do I switch from my handset to the base speaker?

On the bottom right side of the handset is a button that says speaker. It will not transfer to the base station but does allow for anyone in the same room to hear the phone call or message as it acts as a speaker phone.
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