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Zenith's service site lists a manual for a model IQB36B42W manual, and it will probably be close enough. But the site is pretty lousy. You can't just download the manual; you have to view it on the site. The manual is in djvu (deja vu) format, and Internet Explorer is required so an activex control can install a viewer your computer. It doesn't work if you try using Firefox like I do, and I don't know if Google Chrome will work either. But if you want to jump through all the hoops you can see if the manual helps.
You can also try calling LG Electronics customer service at (800) 243-0000. They own the Zenith brand now and maybe they can help get you a copy of the right manual.
i have the solution. common problem. it has a pip module with defective (leaky) capacitors. they are surface mount capcitors. mcm has a mitsubishi pip module repair kit order number 32-11755 $14.95. 1800 543-4330 customer service 1877626-3532. www. mcminone.com
Try this link to zenith it should take you directly to the Product support page. Click on Product Support in the menu bar then click on the owner's manuals link on the left side of the page. You'll want to select TV as the product group, then PDP TV as the product, ENGLISH for the language, and finally type in the model number.
When you go into the menu to choose the PIP source the PIP comes on to confirm that a valid source has been selected. It is normal for the PIP to close when the menu is exited. To display the PIP normally you will need a remote with a PIP button. Most universal remotes today have PIP functions but if you get a Zenith original replacement then you are guaranteed to enjoy the other PIP features such as size, position, freeze and swap.