I have a frigidair chest freezer...gets cold..and freezes ice cream but not hard...temp holds at about 17-20 degrees...can't get it to get colder though...is freezer issue due to it being stored in garage in sub 0 cold temps or is it possible issue with cold control?

Ice cream needs to be at 10 degrees or colder to stay hard. Check your thermostat and move it colder if you need but give it 24 hours to stabilize to the new setting. Another thing you might check are the coils on the outside of your freezer. They will be on the back or underneath your freezer. What you need to look for is to see if there is any lint or dirt that might be built up on the coils. If they are real dirty they need to be cleaned off with a vacuum or an air hose if you have one. The dirt build up keeps the freezer from cooling efficiently and causes it to run warmer than normal. If all of that is clean and boosting the thermostat to a colder setting does not take care of it you might need to call a service tech. Hope this helps.

ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck

I keep min two notches from the coldest setting.A great way to check where you should set yous,is ice cream.Put an open container of ice cream in the freezer,and turn the freezer to coldest.The next day try to scoop the ice cream.If the ice cream is hard the freezer is too cold.Adjust the freezer two notches ,and try the ice cream the next day.Repeat till you are happy with the hardness of the ice cream.It should be easy to scoop but not too soft.

Ice cream has to be colder than 0 degrees C /32 degrees F. You need a cheap thermometer If your Ice maker Ice is not sweating in the bin, -10 degrees F ice stops sweating. you need not to sweat the freezer untill your cheap freezer thermometer can be compared to -10 degrees F

Hi!!
No, the fast freeze button should only be activated when you load a warm or lots of items at once. It should disengage by itself after a preprogrammed amount of time. If Ice cream is too hard, check your temp. settings.
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You need to remember heat rises and cold air falls. The best way to load a freezer is to put meats on the bottom. They take alot longer to freeze and thaw and can save your stock if you have a power failure. Keep non-critical things like ice cream, ice, and other thing towards the top for quicker access.

water freezes at 32 degrees. ice cream needs to be below 0 degrees to remain firm. your freezer is nort cold enough. ;)

Check the freezer back wall for snow or frost.If it's there you have a defrost problem.

ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck

Make sure everything is working, I.E. compressor, fans. Now I need to know if the freezer shuts off at 14 degrees, or does it continue to run without making temp. If it shuts off, then the first place to look is the thermostat. It may be out of calibration. If it continues to run, then the solution may be as simple as cleaning the condenser coil. or the defrost has malfunctioned somehow. Defrost probleams will cause excess ice on the inside coil. You may need to remove the panels to see how much ice is on it. It sounds like the compressor is good, as it is pretty cold. Just not cold enough. A deep freeze should be at least 0.