I have some information on your model and that would involve forced defrost by the service manual page 28 at bottom. How old is your Samsung?
Forced Operation Function (Pull-down / Refrigerator Defrost / Refrigerator . Freezer-Defrost / Cancellation)
● This function enables a pull-down mode, a defrost mode for the refrigerator only, a defrost mode for the freezer and the
refrigerator at the same time, and a cancellation of this function.
● Press Power Freeze and Fridge Temp. buttons for 8 seconds simultaneously to get in the ready mode for a forced
operation.
● The display panel will return to normal after 20 seconds in the ready mode.
● At the ready mode, press any button(except Ice Type and Child Lock) once to start a pull-down operation, twice for a
defrost cycle for the refrigerator, three times for a defrost cycle for the freezer and the refrigerator, and finally four times
for cancellation of this function.
● Another way to cancel this function is to simply plug out and in the power cord.
1) Pull-down
1-1) At the ready mode, press any button once then the buzzer will beep (ON for 1/2 second and OFF for 1/2 second)
until this mode is cancelled.
1-2) At this pull-down mode, the compressor will start immediately (No 5 minute delay) and if the system is in the
defrost cycle, it will be cancelled right away.
note) If this pull-down mode begins right after the compressor was off, the compressor may not start to run due to an
overload condition.
1-3) At this mode, the compressor and freezer fan will operate continuously for 24 hours and the refrigerator fan will be
on and off according to the set temperature(34℉)
1-4) After 24 hour operation, the system will be cycled at -14℉ for the freezer and 34℉ for the refrigerator.
1-5) In order to cancel this mode at any time, select the next mode on the ready mode or power off the system.
2) Refrigerator Defrost / Refrigerator . Freezer-Defrost operation
2-1) At the pull-down mode, press any button again on the ready mode to begin the defrost cycle for the refrigerator.
2-2) The beep sound continues for 3 second at the beginning, then ON for 3/4 seconds and OFF for 1/4 second until
this mode cease.
2-3) After this operation, the system will come back to normal operation.
2-4) At this mode, press any button again on the ready mode to operate the defrost cycles for both compartments.
2-5) The beep sound continues for 3 seconds at that time, then ON for 1/4 second and OFF for 3/4 seconds until the
defrost operation cease.
3) Cancellation
3-1) At the R,F-Defrost mode, press ant button again on the ready mode to return to a normal operation.
3-2) Simply unplug the power cord, then plug it again to return to a normal operation.
Press both button for 8seconds at the same time Send maual in one moment, Thanks, Sea Breeze
Here is a link to the service manual=> RS267LBP The sensor he mentioned but forced defrost will tell you if the defrost heater is working. I hope the defrost heater is OK because they made some stupic mistakes when they built those models and weaved the defrost heater into the evaporator so if it needs replaced the evaporator needs replaced. Let meknow what you find,
If you need more assistance please contact me here on Fixya or my Forum=> Appliance 911 My contact information is located above the Fixya Ad on my blog here=> Sea Breeze Appliance Parts and Technical Services, Thanks, Sea Breeze
Here is a link to that=>Service Tip I really hope there is no problem there an your sealed unit parts are under warranty Thanks, Sea Breeze
How do you force Defrost the RF267 model?
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