I have recently switched to a Dual receiver from Dish network...I have a coax connection to my Sony but cannot find the way to change the input to find the signal from the coax cable. The TV will not take me out of the AV inputs. The TV is not connected to the 7 inputs that it is showing us...how do I switch the input to just accept the signal from the Satellite coax input?

We would be happy to help get your picture back. The first thing we want to ensure is that all connected equipment is on.Check what type of cable is used to connect the TV to the receiver. If you areusing a Coax Cable to connect the receiver to TV1, check the receiver'sback panel for the output name. If your receiver has a "TV CH 3/4Out" (non-ViP Receiver): Tune TV to channel 3 or channel 4, backif it is labeled "Home Distribution" (ViP Receiver): Tune TVto channel 62 or 75. If using non-Coax (RCA, Component, orHDMI) to connect receiver to TV1, cycle through the inputs until pictureappears; Most TVs have a "TV/Video", "Input", or"Source" button. We want to ensure that the TV and the receiverare connected properly, please visit this link to for more information:http://www.dishnetwork.com/SupportSection/setup-receiver-totv. Once we havemade sure everything is connected properly, unplug receiver for 10 seconds thenplug it back in, this will reset the receiver. If we are still not getting apicture connect another component (VCR, DVD Player, etc.) to the same TV, usingsame cable, same input, and same channel to see if it works. If you get apicture with the other component give us a call at 1-800-333-DISH (3474) forsome additional troubleshooting. If it doesn't work with the other componentthen replace the cable that was used.

We hope these steps resolve the issue. We want to thank you for being a valuedDISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

The only way this will show on channel three is to have the receiver connected via coax to the TV and since it is displaying on Video 3 it either is not or it is connected in more than one manner and the Coax port on either the receiver ot TV may be bad.

Lets just ensure that tha coax from the back of the receiver is attached to the CH3-4 out port and then run to the back of the TV. If the TV has a dual coax input it will need to be connected to the analog or antenna port.

If the receiver does not have a coax port for TV1 you can get an rf modulator to facillitate this conection.

If all else fails try taking the red and white cables that are connected to the TV from the receiver and connecting it to the surround directly.

I hope this assists you.

Thanks for using Fix Ya and being a valued Dish Network customer.

We would be happy to help get that fixed right away. Thefirst thing we want to ensure is that all connected equipment is on. Check whattype of cable is used to connect the TV to the receiver. If you are using a coax cable to connect the receiver toTV1, check the receiver's back panel for the output name. If your receiver hasa "TV CH 3/4 out":Tune TV to channel 3 or channel 4, if it is labeled "Home Distribution": TuneTV to channel 62 or 75. If using non-Coax (RCA, Component, or HDMI) to connect receiver to TV1,cycle through the inputs until picture appears; Most TVs have a "TV/Video", "Input", or"Source" button. We also want to ensure that the TV and thereceiver are connected properly, please visit this link to for moreinformation: http://www.dishnetwork.com/SupportSection/setup-receiver-totv.Once we have made sure everything is connected properly, unplug receiver for 10seconds then plug it back in, this will reset the receiver. If we are still notgetting a picture connect another component (VCR, DVD Player, etc.) to the sameTV, using same cable, same input, and same channel to see if it works. If youget a picture with the other component give us a call at 1-800-333-DISH (3474)for some additional troubleshooting. If it doesn't work with the othercomponent then replace the cable that was used.

We hope these steps get the color back on your DISH Network programming. We want to thank you for being a valuedDISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

We would be happy to help get that fixed right away. The first thing we want to ensure is that all connected equipment is on. We want to then check what type of cable was used to connect the TV to the receiver. If you are using a Coax Cable to connect the receiver to TV1, check the receiver's back panel for the output name. If your receiver has a "TV CH 3/4 out": Tune TV to channel 3 or channel 4, back if it is labeled "Home Distribution": Tune TV to channel 62 or 75. If using non-Coax (RCA, Component, or HDMI) to connect receiver to TV1, cycle through the inputs until picture appears; Most TVs have a "TV/Video", "Input", or "Source" button. If we are still not getting a picture then unplug receiver for 10 seconds then plug it back in, this will reset the receiver, then try cycling the inputs again.

We hope these steps resolve the issue. We want to thank you for being a valued DISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

ANT. passthrough for an ant. connected to your 625 receiver will only work on tv 1. The only way to do this is to RF modulate your tv 2 coax to an RCA and hook the RcA cable to your tv2. then use another ant. to connect coax allowing you to pick up dish programing on an input and then going to the channels to enjoy local over the air programming.

I am probably stating the obvious here but here it goes:
If the 625 is connected to the tv using coax directly try using the RCA jacks to connect directly to the tv. If the 625 goes through a peripheral first, eliminate that peripheral and conect directly to the tv.If the problem exists with different media connections still at the same tv you can remove the coax off of the TV1(3-4) output on the back of the 625 and attach it to the TV2(CH60-73) output.You would then change your tv channel from 3 or 4 to ch 60air or 73 cable(which will be the same channel that TV2 is normally on in the remote room without the 625) Once you are on the right channel you will be able to tune TV1 to your local channel using the TV2 remote. If the audio is good here it eliminates the TV coax input on the TV1 and the coax cable connecting it as the source of the problem. You will have already eliminated any other inputs on the same tv as being faulty by using the other connecting media leaving you with the internal components of the receiver as being faulty. In this situation I know of no recourse except the obvious.