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I have an email account at bt-yahoo. I want to set up a completely separate email account for my wife, to work on my computer?

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Logon to your Yahoo Webmail.

Option (top left corner) -> Mail Options (from the drop down menu) -> Accounts (from the menu on the left) -> Add or Edit Accounts -> Add

http://help.yahoo.com/l/uk/yahoo/helpcentral/

Posted on Jan 18, 2010

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If it's BT mail, and you've switched from BT, you're likely out of luck as you would no longer have authorization to access their servers, as those would be restricted to BT servers. This is why independent email services (such as Hotmail, Gmail and Yahoo mail) are nice - they're not tied to any one internet company and can follow you no matter how many times you switch.

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Try accessing your mail with your mail settings on a different device, to make sure the account is not hacked.
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It probbaly is wrong. Trouble with mobs is it's almost impossible to correct a wrong password. You might have to delete the account on your phone and set it up again.

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I think you have be a BT customer to get a BT email (@bt.com. @bt.co.uk
see https://uk.answers.yahoo.com/question/index;_ylt=A9mSs2LGwJJUOQUAvY5LBQx.;_ylu=X3oDMTE0bzYzNmF0BHNlYwNzcgRwb3MDOARjb2xvA2lyMgR2dGlkA1ZJUFVLMTdfMQ--?qid=20080923095717AADSN23
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This from the bt website :

Log in to BT Yahoo Mail

Use BT Yahoo Mail? You'll be moving to the new BT Mail later this year.
If you receive a message asking you to change your password, it's important you do so.
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If your contact list was on Yahoo, you have to reopen Yahoo again. On an iPhone goto settings, email, new account and fill in your account settings.

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You cannot reverse the BT page back to Yahoo. Back in May, BT announced it would no longer make Yahoo Mail the default mail client for it's 6 million customers due to concerns their accounts were vulnerable to getting hacked.

Yahoo has since fixed many of the issues that concerned BT and if you prefer Yahoo Mail you can always visit http://mail.yahoo.com and set up your own account for free, although you would also have a new email address.

If you did create a new account you can always automatically forward the emails from the BT account to your shiny new Yahoo account.

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Why would you suspect spam as the cause? Unless you have recently changed your preferences regarding the filters used to screen your incoming e-mail, spam shouldn't be an issue.

Is your wife using the same computer to access her account? If not you may have a conflict with your anti-virus, anti-spyware or firewall software.

It could also be caused from any recent updates to your current browser

If your wife is using the same computer to access her account you should check all your preferences regardless. Inspect all your wife's preferences that she has on her account. Record them and change all yours to match.

In the past Yahoo e-mail has had a lot of similar problems in regards to users not receiving their e-mails. This problem though could happen to any e-mail service, web based or other wise. For that fact I believe it is prudent to have a second e-mail account from a separate e-mail service provider.
It's also a great way to keep spam and other junk separate from your important e-mails. Basicly you use one account for all your banking, credit card purchases work and on-line bill payments. The second you use for web based subscriptions, joining forums and friends. When a problem like this happens you have access to a second account.

If changing your setting doesn't work first request help from Yahoo e-mail support and then respond back here with info such as your current web browser and what version it is ( click help it the menu, click about Internet Explorer or Firefox) and it will be listed on the small window that opens. Also include what software are you using if any in conjunction with your browser. Such as Outlook Express.
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