Problem with Canon XL1S lens

Hi and welcome to FixYa!

This problem does occur. As a first course of action I strongly suggest that you remove the battery of the camera and turn the switch on for 10secs. while the battery is removed. After 10secs. insert the battery then turn the camera on. This should reset the system and may get your camera back to it's normal operation.

Hope this helps and thank you for using FixYa! Have a good one!

This is not a common error on canon digital. This is caused due to possible short in zoom control circuit (main pcb). At normal use, if the lens does not retract due to mechanical jam, when the zoom control button is pressed, lens error 18 message supposed to be displayed. Since control circuit is shorted and faulty, error 18 message was not displayed. The remedy for this problem probably requires a replacement of a main pcb. Replacing a main circuit board may run around $100-140. -James

the block is damaged ...see if the lens barrels are a little bent or something....

According to its specifications, this lens can use a 72mm filter. So you should be able to get the type lens cap that clips into a 72mm filter to work. Such as the one shown here. I'd recommend you go to a local camera store and try one to make sure it works.

You have a one year warranty with Canon, you should have all the information about shipping it to them in your original box.

All those contacts are cleaned?
New battery, not old and charged, right?

[email protected]

Yes, this is a strange issue. Have you dropped the unit, or maybe 'bumped' it or anything similar. I know alot of times, people like to 'hit' their unit, to get it to do things (like eject tape). What people don't realize, is that these machines are prone to damage when hit hard enough (just like anything else).

In any event, this is not an misconfiguration issue, and you won't be able to fix it. You would need to bring it in to a qualified service center for an estimate. Be sure to shop around to find the best price and service. Since parts for these are not cheap, and they are labor intensive.

Good luck.

Hope this helps some.

TWEAK A/V LAB

Your camera performs a quick 'integrity' check before each shot and goes into error 99 mode if the lens in incompatible or has a diaphragm problem. ( it will also display e99 if the shutter or flash unit is not ok but this does not apply here ). This is how you can check whether the diaphragm mechanism is ok : attach lens to your old camera and set camera to AV and set F stop to 16 . open back and release shutter and look through the back to see if your lens is closing to F 16. If it is closing fine then the lens is ok but is not compatible with your D400.

Possibility is two. 1. If the lens contact to the body is not good so make sure the contacts are clean and position is locked completely. 2. 90% of the solution comes from repair on Main circuit in the lens. Good Luck. For further assistance go to www.camerarepairjapan.com James.

Most often these problems occur because of shocks received by the camera. The zoom mechanism in the lens assembly gets knocked out of place. Sometimes this happens just like that, without any clear reason. The lens assembly is a delicate mechanism if one small part gets out of the place it will damage or jam the whole mechanism. A service center can check for that. There is no way for the end user to proper realign the lens mechanism because it is sooo small. It requires specialised tools and hardware. Also, when you take the camera to a service, ask them an estimate of the repair, you will know if it is worth it. Repairs vary form a simple lens adjustment to the need of having the whole lens assembly replaced