Question about SanDisk Sansa Connect MP3 Player

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Suddenly the sansa will not synch with Windows Media Player.

Suddenly the Sansa Connect will not "synch"with Windows Media Player. . How can this be corrected?

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When you attach your Connect via USB to your computer, verify that the Connect is displayed as a "portable media player" under "My Computer" in Windows Explorer.

If it isn't ... try a different USB port. The Connect requires a high-power USB port, which is typically found on the back panel of your computer.

If this doesn't work, try the Connect on another computer (just verify that it shows up under "My Computer", as I mentioned). If it does, you may have a problem with the installation of WMP on your computer ... try re-installing WMP, and make sure you install the latest version of WMP. If the Connect isn't recognized on the other computer, it's possible that there is a problem with the USB cable - get a replacement.

Posted on Jan 26, 2010

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1 Answer

Cannot seem to synch songs to my Sansa e260 (4G) from a CD


In Windows Media Player, go to the little black arrow under the Rip tab --> Rip Options --> Format --> Mp3

Now, re-rip those CD's and transfer them to your player

-Tha Mp3 Doctor

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Synch the Sansa to Rhapsody or whatever music service you got the songs from, instead of through Windows Media Player. As long as your music service subscriptino is still good, you should be fine.

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This player is a little goofy. The normal method to synchronize is through Windows Media Player. But if you go for the Rhapsody subscription, you have to also sync the device through Rhapsody.

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Change the Rip settings in Windows Media Player to convert the CD to mp3 format and then re-synch it - it will work. WMP probably synched it as a raw CDA, which the Sansa cannot recognize.

-Tha Mp3 Doctor

Oct 18, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa is unable to synch new music and only has 5 "bad tracks" on it that I can't delete...


Two possible methods:
Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

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Make sure the songs you are trying to sync do not have DRM-encryption on them. Converting to mp3 format is the best way to make them sync-able. Otherwise, you can find DRM removal software.

Also, reformat the player in Windows Media Player 11 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Your player should be sync-able in WMP-11 now.

-Tha Mp3 Doctor

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1 Answer

Synching songs to Sansa m240


YOU MIGHT NOT HAVE SYNCED RIGHT....YOU MIGHT NEED TO DRAG AND DROP YOUR FILES OR CONSIDER GETTING A SANDISK E200 OR A CX00 VERSION MP3 THEY ARE MUCH EASIER TO WORK WITH

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If You Have Bitlord You can Download The Sansa Converter. To do that go to search and Type Sansa Media Converter 1.3

Oct 17, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My Sansa wont connect


Try downloading the MEDIA MONKEY. Its better than windows media player and itune. It automatically detects any mp3 players and you can synch your e280 without any problem. Whether you are using vista or xp the media monkey is way better than windows media player.

May 05, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Won't synch with computer


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Nov 30, 2006 | SanDisk Sansa e250 MP3 Player

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