My Turtle beach X31 keeps cutting my mic out from chat so i can't hear poeple and they cant hear me but i can still hear sounds in the head set

they are not compatable... read your booklet that came with your head set and you will see if small print that it is not compatable with datel controllers. you can get a typical head set with mic. that comes with your cell phone as i have and with the plastic clip that comes with the cell phone set clip the mic part just above the foam cover over the turtle beach mic. (also turn off the mic. part of the turtle beach unit) then put the cell phone single ear piece into your left ear and then put on the turtle beack head set. due to the small size of the cell phone ear piece you will not feel it. then plug into your datel controller the plug from the cell phone head and mic piece. you will hear thru the turtle beach all of the game sounds, etc.. and thru your cell phone set you will hear you chat. it works and will do until datel or turtle beach comes out with a fix, if ever.

take your cell phone ear piece and mic attached cable and clamp the mic part with the clamp that is on the cable to the end of the turtle beach mic piece just before the foam cover with the cell phone mike facting toward you. plug in the cell phone ear piece to your left ear and then put the tuttle beach head set on just a normal. the cell pone ear piece is so small that you will not even know it is there when you cover it with the turtle beach head set. plug in the cable from the cell phone into the port in the rear of your turbo fire two controler and away you go. you can enjoy the great sound of the turtle beach head set and at the same time chat with the cell phone mike. you can adjust the sound level on the head set but you will not be able to adjust the volume on the cell phone mike. but it works fine just place the head set mike boom real close to your mount so your friends can hear you well. I use it in two worlds two in the marshlands while leveling up on x box live. you can find me a DeepReserve which is my game tag.

best,

Check your mic settings

Had a similar issues where I couldn't always hear xbox live chat conversation. Sometimes it would work, other times it wouldn't.. not 100% sure why though.

Tried different xbox, different controller and different Turtle beach head sets with similar issues

Setting the mic output to speakers allowed me to hear what people were saying at the expence of not being able to easily control the chat volume with the analog volume control on the chat head set cable.

Hope this helps

Try adjusting the VOX...voice activation.

I have the same problem with the TB Earforce Bravo headset.

If your X3's microphone is working, you should be able to hear yourself in the headset when you talk into it. Plug the chat-controller cable in both the headset and the controller, then talk into the X31 mic. Can you hear yourself in the headset? If yes, then the microphone is OK but you probably need a new chat-controller cable. If not, then the microphone may be broken and you should contact Turtle Beach tech support at [email protected].

I actually own this product, and here's what I would try:

First, be sure the mic chord is on the "on" position, and not on "mute".

If this was unsuccessful, try turning off and unplugging the Turtle Beach, and restarting it.

tomtom i have the exact same problem with the x31, i just f'ing got it too

Can other players hear you speaking on XBOX Live chat? I'm not sure if you mean "you" can't hear yourself speaking or that "others" can't hear you speaking.

You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95.http://www.turtlebeach.com/products/efx1a/replacementparts.aspx
Also make sure you have the Xbox Live settings on "Play through headset"