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I have a Sansa e250 mp3 player. I just ran the recovery mode to get rid of a previous problem. But now, whenever I connect my mp3 player to the computer, it doesn't work. The mp3 player will say it's connected, but the computer won't say anything at all. And when I run rhapsody, it says "please connect device". Same thing with windows media player. Did I skip a step or is there something that I need to install or reinstall for my computer to recognize my device?
i cant connect my sansa clip mp3 player,my player only says that is was connected,but my compter doesnt respond at all
Well I put the sansa in the pc and I was instaling i think .. ...Well I didnt have the right player or something and It said skip this and download player later...Well I thought I could do that.. But no mater what I do now It wont find my sansa. Its not in my computer...I cant search for it and I cant find nothing online to help me... I just want to run the install again...........How the f&Well I put the sansa in the pc and I was instaling i think .. ...Well I didnt have the right player or something and It said skip this and download player later...Well I thought I could do that.. But no mater what I do now It wont find my sansa. Its not in my computer...I cant search for it and I cant find nothing online to help me... I just want to run the install again...........How the f&<k do I do that... I turned both the pc and the player off and I just cant get it to find my mp3 player...HELP...This is so stupid...OH I have the sansa clip 1 gig... Great player besides this sh!t
AnonymousFeb 16, 2008
it wont even recognize that there is a mp3 player hooked upit wont even recognize that there is a mp3 player hooked up
I have this same problem. The window on my clip has connected but nothing on my pc. What do I do?????I have this same problem. The window on my clip has connected but nothing on my pc. What do I do?????
First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from: http://www.sandisk.com/Retail/Default.aspx?CatID=1532 If that still fails, upgrade the firmware from the Sansa website If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.
You might be able to fix your player by reloading the firmware. You'll need to first determine which model of player you have. You should use the appropriate firmware download and instructions sticky thread at the top of the board to do a manual update rather than using the autoupdater, which will not overwrite your existing (and possibly corrupt) firmware if it is already the latest version. Make a note of your firmware version before and after so you can confirm that the update was successful.
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
I am going to assume that you have read my FAQ on Sansa players. If not, I will reprint it below. I had one in particular with which all of the below methods had failed - I simply plugged it into another computer - other than the original, and presto! it came back to life again!
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
Use REC instead of volume + in the instructions below:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
try going to recovery mode and upgarade the firmware of the player. Recovery mode = enable hold switch press the record button and press the menu button until it shows welcome to recovery mode on the player.
Try checking for the mode the player is in, SETTINGS>USB MODE> choose MTP/AUTODETECT. It may be that the setting is in MSC that is why it is not being detected by your computer. If all else fails try updating your windows media player software.
Same exact problem! Sorry I'm no help
> My Sansa e250 has been working fine for about a year. No problems, I can
charge and sync it.
> Now all of a sudden I have a problem.
> My PC does not see the Sansa. Why?
> I enter recovery mode. I see:
> Welcome to "Recovery mode" Please connect USB Cable.
> I connect the usb cable AND NOTHING HAPPENS!
> Yes I read all about recovery mode on the internet. I tried it in both MSC
mode and MTP mode.
> How can I get my computer to see the sansa?
> If my PC can not detect the Sansa then I cant get a firmware update now can
I?
Well I put the sansa in the pc and I was instaling i think .. ...Well I didnt have the right player or something and It said skip this and download player later...Well I thought I could do that.. But no mater what I do now It wont find my sansa. Its not in my computer...I cant search for it and I cant find nothing online to help me... I just want to run the install again...........How the f&
it wont even recognize that there is a mp3 player hooked up
I have this same problem. The window on my clip has connected but nothing on my pc. What do I do?????
what do i do?
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